Level 1 Tech Support Specialist — First-Line Troubleshooter
Helpware
Helpware is expanding its team in Mexico and seeks a Level 1 Technical Support Specialist to be the first point of contact for customers needing assistance with products, services, software, or hardware. You will troubleshoot and resolve basic issues, document resolutions, and escalate more complex cases as needed.
The role requires strong communication, problem-solving, and the ability to navigate multiple systems. Training is provided, and benefits are included.
#J-18808-LjbffrVacante publicada el 1 día atrás
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