Helpdesk Associate (Zapopan)
$7,650Link-Worldwide
Helpdesk Associate - Part Time (AM)
We are currently seeking a Helpdesk Associate - Part Time to join our team in Guadalajara (On‑site).
Requirements
- Availability to work 22.5 hours per week
- Interest in working on Morning shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service
Preferred Schedule: 7:00-11:30AM (ON‑SITE)
Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
We Offer
- Competitive salary
- Grocery Tickets – 12% of base salary
- 30 days of christmas bonus
- 12 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Job Details
Job Type: Part‑time
Salary: Up to $7,650.00 per month
Expected Hours: 22.5 per week
Work Location: In person
#J-18808-LjbffrVacante publicada el 1 día atrás
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