Shared Service Centre Team Leader

Overview

Finance Shared Service Centre Team Lead x 2

Accounts Payable Team Lead / Accounts Receivable Team Lead

Location: Juriquilla, Querétaro, Mexico

Function: Finance

Working arrangement: Hybrid – three days in the office, two days working from home

The Role

Morgan Advanced Materials is developing its Finance Shared Service Centre in Juriquilla, Mexico, supporting finance operations across its wider business.

We are looking for a Finance Shared Service Centre Team Lead to take responsibility for either Accounts Receivable (AR) or Accounts Payable (AP), leading day-to-day operations and ensuring accurate, timely and efficient service delivery.

This is a hands‑on leadership role, combining operational oversight with team development, stakeholder management, financial controls and continuous improvement. The successful candidate will help establish consistent processes, strengthen accountability and support the ongoing development of the Shared Service Centre.

Depending on the area of responsibility, the role will focus on either customer billing, collections and receivables, or supplier payments and liabilities. The AP remit will also include oversight of the Treasury Clerk’s output and the Junior Reporting Accountant’s work.

Responsibilities

Key Responsibilities

Team Leadership and Operations

• Lead and coordinate day-to-day activities within the assigned finance function, ensuring accuracy, quality and adherence to deadlines.

• Allocate workloads, monitor performance and ensure appropriate prioritisation of activities.

• Coach and support team members, developing capability and encouraging accountability.

• Monitor service levels, operational KPIs and outstanding issues, taking action where required.

• Support the development of standard operating procedures and consistent ways of working.

Accounts Receivable – AR

• Oversee customer invoicing, cash application, account reconciliations and the resolution of queries.

• Monitor aged debt and collection performance, ensuring overdue balances are followed up and escalated appropriately.

• Work with internal stakeholders to resolve disputes, deductions and billing issues.

• Ensure customer accounts and records are maintained accurately.

• Produce regular reporting on receivables, cash collection and outstanding items.

Accounts Payable – AP

• Oversee supplier invoice processing, coding, approvals, payment preparation and supplier account reconciliations.

• Ensure payments are accurate, timely and compliant with agreed terms and approval controls.

• Manage invoice backlogs, blocked invoices, supplier queries and payment exceptions.

• Maintain appropriate controls over supplier master data, bank detail changes and payment runs.

• Support month-end activities, including accruals, reconciliations and reporting of outstanding liabilities.

• Oversee the Treasury Clerk’s output, ensuring treasury administration, reconciliations and related reporting are completed accurately and on time.

• Oversee the Junior Reporting Accountant’s work, supporting timely and accurate reporting, reconciliations and month-end deliverables.

Controls, Reporting and Continuous Improvement

• Maintain effective financial controls, accurate records and appropriate supporting documentation.

• Ensure activities comply with company policies, procedures and delegated authorities.

• Monitor performance, identify recurring issues and implement practical improvements.

• Support month-end and year-end close activities, ensuring deadlines and reporting requirements are met.

• Develop clear reporting routines and improve visibility of workload, performance and outstanding issues.

• Identify opportunities to streamline processes, reduce errors and improve efficiency.

• Work collaboratively with site finance teams, Group Finance, Procurement, Treasury and other stakeholders across the business.

Qualifications

What You Will Bring

• A degree in Accounting, Finance or a related discipline, or equivalent practical experience. A professional accounting qualification, or progress towards one, would be advantageous.

• Previous experience working within a Finance Shared Service Centre , with demonstrable experience in Accounts Receivable or Accounts Payable.

• Experience leading, supervising or coordinating a finance team, with the ability to support colleagues, manage workloads and promote accountability.

• A good understanding of transactional finance processes, reconciliations, financial controls and month-end activities.

• Experience monitoring KPIs, managing exceptions and maintaining service standards, with a proactive approach to continuous improvement.

• Good working knowledge of ERP systems such as SAP, Oracle or similar platforms, alongside strong Excel and financial reporting skills.

• Professional fluency in English, both written and spoken , with the confidence to communicate effectively with international colleagues and stakeholders.

• A practical, organised and solutions-focused approach, with strong attention to detail and the ability to manage competing priorities.

• The adaptability to work in a developing environment, helping establish processes, strengthen controls and improve service quality.

• Experience in a multinational organisation or supporting multiple sites, entities or currencies would be advantageous. For the AP remit, exposure to treasury administration or general ledger reporting would also be beneficial.