Spa Receptionist (Cabo San Lucas)

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other with genuine heart. Our team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury and hospitality excellence.

Location

On the stunning southern coast of Mexico’s Baja peninsula, the resort is located in Cabo Del Sol, a modern hacienda‑style village with sparkling ocean views and a vibrant cultural backdrop.

Role: Spa Receptionist

The Spa Receptionist greets, accommodates, and facilitates guest interactions in the spa, ensuring a seamless and hospitable experience from arrival to departure.

Key Responsibilities

• Greet, accommodate, and facilitate guest arrivals and departures in the spa.
• Arrange spa appointments while maintaining a friendly and efficient service.
• Respond to all interactions in a courteous, professional manner to achieve maximum guest satisfaction.
• Comply with all Four Seasons policies, procedures, and standards.

Knowledge and Skills

• High school education or equivalent experience.
• Minimum six months of hotel or spa experience, preferably in a high‑end/luxury market.
• Proficiency in English and Spanish (reading, writing, speaking).
• Computer literate with proficiency in Microsoft Office; knowledge of a spa operating system such as Book4Time is preferred.
• Excellent telephone etiquette and strong interpersonal skills.

What to Expect

• Be part of a caring team that values family spirit.
• Opportunities to build a successful career with general potential.
• Work in a diverse, challenging environment and engage with leadership.
• Be recognized for your accomplishments.