Sales Strategist And Customer Satisfaction (San Luis Potosí)

Are you passionate about sales and delivering exceptional customer experiences? We are looking for a dynamic and results-driven Sales Strategist and Customer Satisfaction representative to join our growing medical tourism marketplace. This role is all about building relationships, driving sales, and ensuring every patient receives outstanding care from start to finish.

Key Responsibilities

• Sales-Driven Outbound Calls: Proactively engage potential and existing customers through persuasive outbound calls to generate leads, close sales, and maximize revenue.
• Client Relationship Building: Cultivate strong, lasting relationships with customers by providing personalized service and exceeding expectations to drive repeat business and referrals.
• End-to-End Case Management: Manage the entire patient journey—from initial inquiry to post-treatment follow-up—ensuring a seamless and satisfying experience.
• Sales Pipeline Management: Actively track and manage leads through the sales funnel, turning inquiries into conversions and consistently meeting or exceeding sales targets.
• Revenue Growth: Consistently hit and surpass individual and team sales goals, directly contributing to the company's expansion and success.
• Customer Feedback and Referrals: Encourage and secure positive customer reviews and referrals to grow our client base and enhance our market reputation.
• Expert Product Knowledge: Master our service offerings to confidently explain treatment options, pricing, and travel details, aligning solutions with customer needs.
• Market Awareness: Stay updated on industry trends, competitors, and market changes to identify new sales opportunities and stay ahead of the competition.
• CRM Management: Accurately log customer interactions, sales activities, and progress in our CRM system to support a streamlined sales process.

Required Skills and Qualifications

• Proven Sales Expertise: Demonstrated success in exceeding sales targets and driving revenue growth.
• Customer-Centric Mindset: Dedicated to delivering top-tier customer service and creating positive, memorable experiences.
• Excellent Communication Skills: Clear, persuasive, and confident verbal and written communication abilities.
• Goal-Oriented: Highly motivated to achieve and surpass sales goals with a proactive and solution-driven approach.
• Adaptability: Comfortable managing various customer scenarios and adapting sales strategies to meet diverse client needs.
• Integrity and Professionalism: Uphold the highest ethical standards in all interactions with clients and healthcare providers.
• Organizational Skills: Strong multitasking abilities with exceptional organizational and time-management skills.
• Tech Proficiency: Confident using CRM tools and sales platforms to manage leads and streamline communication.
• Team Player with Drive: Positive attitude, strong work ethic, and a passion for teamwork and collaboration.

What we offer

• Progressive salary increases based on performance.
• Access to paid time off (PTO) for a healthy work-life balance.
• Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
• Additional perks, including integration events and bonuses for exceptional performance.
• Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.

Why Join Us?

• Impactful Work : Play a vital role in connecting patients with life-changing healthcare solutions.
• Growth Opportunities : Unlock your potential with performance-based incentives and career advancement.
• Dynamic Environment : Thrive in a fast-paced, energetic, and supportive team atmosphere.

Language

English (required)