Catalog Data Technician
O'Reilly Autopartes México
Catalog Data Technician
Funciones del puesto
- Mantener la precisión de las bases de datos del Catálogo Electrónico de Productos (EPC, mediante el análisis de contenido nuevo para determinar su precisión e integridad utilizando herramientas de control de calidad.
- Analizar, interpretar y estandarizar los datos de aplicaciones de vehículos automotrices del mercado de accesorios y la información del producto en cumplimiento con las necesidades de la empresa.
- Realizar procedimientos avanzados de entrada de datos utilizando herramientas internas, tales como: consultas y macros, así como la gestión de bases de datos Excel y Access para procesar y consumir gran cantidad de datos.
- Asegurar que el proceso cumpla con la calidad, integridad y consistencia de acuerdo con los objetivos y requisitos de la empresa.
- Crear y mantener actualizada la documentación correspondiente para la mejora de procesos.
- Analizar las discrepancias de aplicación reportadas por todos los usuarios del sistema eCatalog y toma medidas implementando modificaciones al contenido existente o agregando contenido nuevo para abordar las discrepancias reportadas. Desarrollar y mejorar el contenido de valor agregado en apoyo de producto dentro de la base de datos de eCatalog, tale como: activos digitals, copia de marketing, información de características y beneficios, especificaciones a nivel de producto, referencias cruzadas de productos, contenido de venta de cruzada y contenido de alias de búsqueda de palabras clave.
Requerimientos del puesto
- Escolaridad minima: Bachillerato terminado / Ingenieria o Licenciatura concluida.
- Experiencia: 1 año manejando base de datos / servicio al cliente / catálogo electrónico
- Ingles avanzado
- Trabajo en equipo.
- Analítico y rápido aprendizaje.
- Gestión y procesamiento de datos de gran volumen.
- Retención y resolución de problemas.
- Excelentes habilidades de comunicación escrita y hablada.
- Gran atención al detalle y excelentes habilidades organizativas.
- Comprensión clara del contenido que se requiere para satisfacer las necesidades actuales de los de los consumidores.
Habilidades:
- Debe trabajar bien en un ambiente de equipo.
- Analítico y rápido aprendizaje.
- Gestión y procesamiento de datos de gran volumen.
- Retención y resolución de problemas.
- Excelentes habilidades de comunicación escrita y hablada.
- Gran atención al detalle y excelentes habilidades organizativas.
- Comprensión clara del contenido que se requiere para satisfacer las necesidades actuales de los consumidores.
Vacante publicada el 3 días atrás
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