Finance Travel and Entertainment Representative
Helpware Inc.
Finance Travel and Entertainment Representative
About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Harvey is hiring a full-time, remote contractor to run day-to-day support for our internal travel and expense program. You'll be the first responder in our Slack ticket channels, helping employees with questions about Navan (travel) and Ramp (expense). This is a high-volume, service-oriented role — success means fast, accurate, friendly answers that keep the queue clear.
Position Summary:
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
Key Responsibilities
- Monitor Slack ticket channels throughout the day and respond to employee inquiries about Navan and Ramp
- Troubleshoot common issues: booking changes, expense submissions, receipt/memo requirements, card declines, reimbursements, policy questions
- Escalate platform bugs or policy exceptions to the right owner (Finance, Ops, or the vendor)
- Track recurring questions and flag documentation or policy gaps
- Meet response-time expectations and keep tickets resolved, not just answered
Qualifications & Skills
- 1–3 years in a support, helpdesk, T&E, or finance-ops role
- Hands-on experience with Navan, Ramp, or comparable platforms (Concur, Expensify, Brex, TravelPerk)
- Clear, concise written communication — you'll live in Slack
- Patient, service-minded, and comfortable saying "no" politely when policy requires it
- Self-directed; able to manage a queue without supervision
Vacante publicada el 1 día atrás
Empleos similares que podrían interesarleBasado en la vacante Finance Travel and Entertainment Representative en Estado de Jalisco
- ...Client Support Representative What You’ll Be Doing Develop and maintain detailed internal customer profiles in CargoWise, ensuring all departments have accurate and comprehensive customer information. Provide expert guidance and recommendations to customers,...SugeridoTrabajar en la oficina
OEC Group
Estado de Jalisco1 día atrás - ...members. Job Description We are seeking a Technical Sales Representative responsible for business development and consultative sales of... ..., and commercial follow-up methodologies. Willingness to travel frequently within Mexico and internationally. Valid driving...SugeridoPráctica
Anton Paar
Estado de Jalisco2 días atrás - ...We are seeking a Client Success Representative to join our team and ensure exceptional service for our clients who manage global operations. This role is crucial for maintaining strong relationships, providing proactive follow-up, and ensuring the seamless coordination...SugeridoTiempo completoContratoTrabajar en la oficinaRemoto
Innteci---Quid---Bgwi
Estado de Jalisco4 días atrás - ...supports personal and career development in a fun, casual, and collaborative environment. Who We Want As the Carrier Success Representative Trainee you will use your customer service skills and tracking experience to help deliver premier service to our customers. As...SugeridoTraineeTiempo completoTrabajar en la oficinaTurno de mañana
Rival
Estado de Jalisco4 días atrás - ## AP/AR RepresentativeApply: Tlaquepaque, Jalisco, Mexico: Full time: Posted Yesterday: JR-024443**Who We Are:**At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise...SugeridoPrácticaTiempo completoHorario flexible
Tria Technologies GmbH
Tlaquepaque, Jal.4 días atrás - ...service. As we grow, we continue to need individuals who can flourish in a customer service support role. You will be assisting a carrier representative with individualized support with tracking, building their book of business and enhancing your own sales capabilities....Tiempo completo
arrivelogistics
Guadalajara, Jal.Hace 2 meses - ...platform combines an operations system for park owners with a traveler marketplace that drives additional bookings. The team... ...lost opportunity. Your Role As a Junior Sales Support Representative , you’ll own the earliest stage of the sales pipeline—responding...ContratistaPrácticaTrabajo de temporadaTiempo completoRemoto
North Davis Project Illumination
Estado de Jalisco13 horas atrás - At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and...Inicio inmediato
F. Hoffmann-La Roche AG
Estado de Jalisco5 horas atrás - At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and...Inicio inmediato
F. Hoffmann-La Roche AG
Estado de Jalisco5 horas atrás - ...brand or line of business.Exhibits the ability to deliver solutions for small and less complex accounts.Maybe required to occasionally travel to customer sites or attend training including some overnight travel.Beginning demonstrated knowledge of systems such as SAP, ERP,...PrácticaTrabajar en la oficinaInicio inmediatoTurno de nocheHorario flexible
Avnet
Tlaquepaque, Jal.2 días atrás - ...contribute to our growth, we’re looking to add an Inside Sales Representative located in Guadalajara, North Campus. Reporting to the Inside... ...generate its own sales pipeline and close sales on weekly basis. Travel as required. The experience we’re looking to add to our...Horario flexible
Flextronics - The Flex Company
Estado de Jalisco4 días atrás - ...Johnson & Johnson seeks a pharmaceutical sales representative for the immunology division in Guadalajara to promote products within an assigned... ...license with minimum 3 years driving experience Ability to travel up to 50% within Mexico Desirable background in sales,...
Johnson & Johnson
Guadalajara, Jal.3 días atrás $40,000
Somos una empresa dentro del sector financiero y crediticio, y actualmente nos encontramos buscando agentes de ventas para laborar con nosotros. A continuación te presento la vacante para que puedas revisarla. Actividades; Entrega y activación de tarjetas. Capacitación...TemporalHorario flexibleLunes a viernesPeople Zone
Guadalajara, Jal.5 días atrás- ...sales approach across the Victaulic product line. The role requires strong communication, project management, and willingness to travel as needed, with a focus on building long-term customer partnerships through Distributor Strategy Sessions and field #J-18808-...ContratistaRemoto
Victaulic Company
Estado de Jalisco1 día atrás - ...as Financial Services, Banking, Insurance, Pharmaceuticals, Retail, CPG, Telecommunications, Media, Manufacturing, Automotive, or Travel & Hospitality Practical familiarity with sales platforms like Salesforce, Dynamics, Sales Navigator, Outreach.io, HubSpot, ZoomInfo...
EPAM Systems
Guadalajara, Jal.5 días atrás - ...as Financial Services, Banking, Insurance, Pharmaceuticals, Retail, CPG, Telecommunications, Media, Manufacturing, Automotive, or Travel & Hospitality Practical experience with sales tools such as Salesforce, Dynamics, Sales Navigator, Outreach.io, HubSpot, ZoomInfo,...
EPAM Systems
Guadalajara, Jal.5 días atrás - SALES SPECIALIST (Account Mgmt OE/SOE) V Location TLAQUEPAQUE, JALISCO FORVIA HELLA is a listed international automotive supplier.As a company of the FORVIA Group, FORVIA HELLA stands for high-performancelighting technology and vehicle electronics and, with the...Contrato
HELLA Automotive Mexico S.A. de C.V.
Tlaquepaque, Jal.1 día atrás - ...Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams. Own and execute... ...home location but can come into an F5 office to work or travel to an offsite location as needed. Equal Employment Opportunity...PrácticaTrabajar en la oficinaDesde casaRemotoTrabajo híbrido
F5 Networks, Inc.
Estado de Jalisco5 horas atrás - ...które pokazują wpływ, jaki wywieramy. Todos los días, nos levantamos al desafío de hacer una diferencia y así es como el Medical Representative tendrá un impacto: Generación de la demanda de los productos asignados en su territorio y clase terapéutica para el logro de...AprendizTiempo completoContratoTrabajar en la oficina
1100 Mylan Pharmaceuticals Inc.
Estado de Jalisco3 días atrás - ...Anton Paar seeks a technically skilled Sales Representative to drive Rheology and DSC solutions across Mexico. You will engage formulators, researchers and production teams, presenting solutions and building a robust sales pipeline. The role emphasizes developing new...
Anton Paar
Estado de Jalisco2 días atrás - Summary of This RoleResponsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Primarily field sales to area businesses; depending ...
Global Payments
Estado de Jalisco2 días atrás - Guadalajara, Jalisco , México - Trabajo de campo Theramex, nos impulsa un propósito claro: mejorar la vida de las mujeres en todo el mundo a través de una salud innovadora, accesible y centrada en las pacientes. Somos una de las empresas globales de Salud de la Mujer...AprendizTrabajar en la oficina
Theramex
Estado de Jalisco1 día atrás - Representante de Ventas P&M (Guadalajara) Guadalajara, JAL, México Descripción de puesto Este puesto es responsable de lograr consistentemente las ventas, galones y márgenes presupuestados en el territorio asignado mediante la preparación y ejecución de un plan...Todo el año
Sherwin-Williams
Estado de Jalisco1 día atrás - F5 Networks, Inc. is seeking a Sales Operations Specialist to support all stages of the sales cycle and coordinate with Field Sales, Inside/Digital Sales, Channel Sales, and Revenue Operations. The role emphasizes organization, data quality, and effective problem solving...PrácticaTrabajar en la oficinaTrabajo híbrido
F5 Networks, Inc.
Estado de Jalisco5 horas atrás $20,000
Objetivo del puesto Desarrollar, administrar y fortalecer la relación comercial con cadenas de autoservicio, farmacias y distribuidores estratégicos, asegurando el cumplimiento de los objetivos de venta, la correcta ejecución comercial y el crecimiento de la presencia...TemporalLunes a viernesLaboratorio Raam de Sahuayo SA de CV
Guadalajara, Jal.20 días atrás- Generar necesidad en el cliente como objetivo de obtener nuevas tecnologías, identificar, definir e implementar estrategias para el desarrollo de nuevos clientes. Mediante estudio de mercado y clientes generar información en base de datos para mayor seguimiento y metas...
People PRO
Estado de Jalisco4 días atrás - Representante Técnico de Ventas - Reología y Calorimetría Diferencial de Barrido (DSC) / Zona Gdl, Bajio Anton Paar desarrolla, produce y distribuye instrumentos de medición e innovación tecnológica de alta precisión para laboratorio y procesos industriales. Buscamos...
SmartRecruiters, Inc.
Estado de Jalisco1 día atrás - ## Sales Representative-Todos los generosPostuler: Mexico: A temps plein: Offre publiée hier: R3621**Actúa con propósito. Innova con responsabilidad.**En Biocodex, creemos que se puede ser global sin ser impersonal, exigente sin ser rígido, e innovador sin perder de vista...PrácticaTiempo completoEmpleo permanenteContratoTrabajar en la oficinaInicio inmediato
Biocodex Inc.
Estado de Jalisco3 días atrás - Seleccione la frecuencia (en días) para recibir una alerta: Ubicación: Guadalajara, JAL, MX, 44940 Descripción de puesto Impulsar y asegurar los objetivos de la compañía en cuanto a las variables de volumen, precio, cobertura, cartera y participación de mercado...
CEMEX, Inc.
Estado de Jalisco3 días atrás - Biocodex México busca una persona para impulsar el crecimiento del negocio en el territorio asignado, promoviendo el portafolio y ejecutando la estrategia comercial con médicos, farmacias, hospitales y clientes clave. Se requiere licenciatura y experiencia en la industria...ContratoTrabajar en la oficinaInicio inmediato
Biocodex Mexico
Estado de Jalisco4 días atrás
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Finance Travel and Entertainment Representative. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- representante de atención al cliente Estado de Jalisco
- representante Estado de Jalisco
- chat-representative Estado de Jalisco
- representante dental Estado de Jalisco
- representante medicamentos Estado de Jalisco
- finanzas Estado de Jalisco
- jefe administracion y finanzas Estado de Jalisco
- economista finanzas Estado de Jalisco
- administrativo finanzas Estado de Jalisco
- practicante finanzas Estado de Jalisco