Service support representative (Centro Tular)

We are looking for experienced luxury Client Advisors to join our Los Cabos boutique.

Responsibilities

• Demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann's general vision.
• Achieve sales targets and store KPIs while upholding Zimmermann's brand standards, including store and visual presentation, stock and inventory.
• Ensure an exemplary standard of client service is provided in line with the brand's global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Engage in team training and development initiatives including product and brand knowledge, sustainability, diversity, and Work Health Safety.
• Cultivate Zimmermann's brand loyalty through positive client interactions.

Qualifications & Skills

• Experience as a luxury client advisor or in a similar retail environment.
• Ability to embody Zimmermann's values and brand presence.
• Strong communication and customer relationship skills.
• Proactive approach to client engagement and database management.

Benefits & Compensation

• Hourly pay within the published salary range (subject to discretion).
• Commission on all sales.
• Opportunity to grow within an Australian luxury fashion brand with global exposure.
• Flexible schedule to accommodate various experience levels, rewarding performance and tenure.

Accessibility accommodations are provided upon request.