Site Reliability Engineer (Xico) (Valle de Chalco Solidaridad)

This role is responsible for building, operating, and scaling highly reliable ai/ml and cloud infrastructure platforms. The position combines site reliability engineering (SRE), platform engineering, and AI operations (AI‑Ops) to ensure production systems remain stable, automated, and scalable.

Key Responsibilities

• Build and scale agentic ai systems for incident triage, anomaly detection, and self‑healing automation.
• Maintain and improve the reliability and performance of ai/ml model‑serving infrastructure.
• Operate, optimize, and scale distributed cloud‑native systems.
• Drive automation initiatives to reduce manual operational work and improve efficiency.
• Define and manage SLAs, monitoring, observability, and incident response processes.
• Participate in troubleshooting, root‑cause analysis, and continuous system improvement.

Required Skills & Experience

• 5+ years of experience in SRE, production engineering, or platform engineering.
• Hands‑on expertise with cloud platforms such as AWS, GCP, or OCI.
• Strong Kubernetes and infrastructure‑as‑code (Terraform/Ansible) experience.
• Programming proficiency in Python, Go, or TypeScript.
• Experience supporting distributed systems and ai/ml platforms.
• Strong knowledge of observability, reliability engineering, incident management, and automation.