Nacora Risk and Claims Supervisor

It's more than a job

Nacora is a fully owned subsidiary of Kuehne+Nagel, one of the world’s leading logistics providers. Since 1972, we’ve specialized in innovative insurance solutions and risk management, serving clients across industries with a strong focus on transport and logistics. By joining Nacora, you’re not only becoming part of our expert insurance team, you’re also contributing to the global impact of Kuehne+Nagel. This means enabling the everyday moments that touch people’s lives. Because at Kuehne+Nagel, and at Nacora, your work contributes to more than we imagine at first.

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Make an impact by leading the end-to-end management of complex insurance claims, strengthening customer relationships, and driving risk prevention strategies across global logistics operations.

How you create impact

• Manage and oversee cargo and commercial insurance claims from initial notification through final resolution.
• Evaluate incidents, determine policy coverage, and negotiate with insurance providers to achieve the best outcomes for clients.
• Monitor claims documentation and ensure accurate records, compliance, and process traceability.
• Analyze claims trends and loss data to develop risk prevention and loss control initiatives.
• Prepare executive reports, present claims performance metrics, and provide insights to internal stakeholders and key customers.
• Partner with cross-functional teams and support clients with expert claims guidance and insurance-related training.

What we would like you to bring

• Bachelor’s degree
• Insurance Adjuster License.
• 8+ years of experience in claims management within insurance companies or brokers.
• Solid experience negotiating with insurers and managing complex claims processes.
• Strong knowledge of insurance policies, coverage, and claims procedures in transportation, ideally within logistics environments.
• Analytical mindset with experience in incident evaluation and loss analysis.
• Strong understanding of operations, finance, and customer service processes.
• Advanced English proficiency.
• Excellent stakeholder management, communication, and conflict resolution skills.
• Results-oriented, detail-focused, and with strong process management capabilities.

What's in it for you

• Opportunity to manage high-impact claims for key corporate accounts.
• Exposure to complex insurance and risk management projects within a global logistics environment.
• The chance to make a meaningful impact by improving customer experience and strengthening risk prevention strategies.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.