Security Manager (Xico) (Valle de Chalco Solidaridad)

Job Title: Security Manager

Location: Mexico City, Mexico

Reports to: CFO Mexico

Matrix reporting: Reports functionally to Regional Security Manager (Swiss Markets)

Contract: Permanent, Full-time

Key Responsibilities

• Asset Protection
  • Design and execute the corporate asset protection strategy, addressing internal and external risks that may impact the company's physical, financial, and reputational assets.
  • Establish policies, procedures, and performance metrics to prevent theft, fraud, sabotage, or information leakage.
  • Lead internal investigations of security incidents, ensuring documentation, traceability, and compliance with legal standards.
  • Collaborate with Compliance, Legal, and Audit to guarantee alignment with local and international regulations.
• Facility Security
  • Ensure the protection of corporate offices, distribution centers, retail stores, warehouses, and other facilities.
  • Supervise CCTV systems, alarms, access control, electronic patrols, perimeter barriers, and evacuation protocols.
  • Conduct vulnerability assessments of critical infrastructure and coordinate security technology improvement projects.
  • Develop business continuity and resilience plans for emergencies (fires, natural disasters, sabotage, external threats).
• Employee Security
  • Develop and implement protection and crisis response protocols for employees (threats, workplace violence, harassment, kidnapping, or high‑risk travel).
  • Deliver continuous training programs on personal security, crisis management, and prevention culture.
  • Coordinate with Human Resources and Occupational Health to manage sensitive cases while maintaining confidentiality.
  • Oversee security protocols for corporate events and travel involving key personnel.
• Product and Transportation Security (including Customs)
  • Design and implement Loss Prevention programs to protect high‑value products throughout the supply chain.
  • Define and monitor secure transport routes, coordinating with logistics providers, carriers, and customs brokers.
  • Ensure compliance with international supply chain security standards (CTPAT, BASC, OEA, ISO *****).
  • Establish strict controls at critical points (loading, transit, customs clearance, final delivery) to minimize theft, tampering, or smuggling risks.
  • Investigate incidents of theft or loss during transit, coordinating with law enforcement and developing preventive countermeasures.
• Leadership and Stakeholder Management
  • Lead and develop internal security area and manage third‑party providers, ensuring consistent service quality.
  • Administer the corporate security budget, optimizing costs while prioritizing high‑impact initiatives.
  • Build and maintain strategic relationships with local authorities, law enforcement, customs entities, and international security organizations.
  • Represent the company in industry forums and committees related to corporate and supply chain security.
  • Provide executive‑level reporting and security KPIs to the Executive Committee and Risk Board.
• Cybersecurity & Information Protection
  • Collaborate with IT and Information Security to align physical and cybersecurity strategies, ensuring comprehensive asset protection.
  • Identify and mitigate risks related to security systems and digital infrastructure (e.g., access control, CCTV, connected devices).
  • Support the implementation of information security policies and participate in the management of cyber‑related incidents.
• Security Awareness, Training & Culture
  • Design and implement a comprehensive security awareness program covering asset protection, personal safety, loss prevention, supply chain security, and cybersecurity.
  • Ensure all employees receive mandatory training tailored to their role and risk exposure (e.g., retail staff, logistics teams, corporate employees, leadership).
  • Develop specialized training for high‑risk roles, including transport personnel, warehouse staff, and employees involved in international trade and customs operations.
  • Promote a strong security culture through continuous communication, campaigns, simulations, and drills (e.g., emergency response, crisis scenarios, phishing awareness).
  • Monitor training effectiveness through KPIs, audits, and assessments, ensuring continuous improvement and compliance with corporate standards.

Qualifications

• Bachelor's degree in Security, Business Administration, International Trade, Law, or related fields.
• Certifications in Asset Protection, Loss Prevention, or Supply Chain Security (CTPAT, BASC, ASIS CPP, OEA, ISO *****) strongly preferred.
• 7+ years of local experience (Mexico) in corporate, asset, or supply chain security, ideally within multinational companies in retail, luxury, FMCG, or international trade.
• Proven track record in security policy design, loss prevention, transportation, and customs security.
• Expertise in crisis management, business continuity, and organizational resilience.
• Strong experience liaising with authorities and leading sensitive internal investigations.
• Strategic Vision: ability to anticipate risks and design comprehensive security plans.
• Leadership: effective management of internal and external security stakeholders in complex, multicultural environments.
• Decision‑Making Under Pressure: strong capability to react and resolve crises promptly.
• Negotiation & Stakeholder Engagement: adept at working with authorities, customs, logistics providers, and law enforcement.
• Integrity & Confidentiality: ethical management of sensitive information and high‑risk situations.
• Fluency in Spanish & English mandatory. French is a plus.