Implementation Specialist, Software Consultant

Jr. Implementation Specialist, Software Consultant

About the role:

The Implementation Specialist will be part of a Global Team implementing Thomson Reuters ONESOURCE Global Trade solutions for multiple organizations and companies globally. Our solution offers content and tools for Material Classifications, Denied party screenings, Import and Export Management, Duty Deferral Programs, Free Trade Agreements, and more.

• Design: work with clients to translate their business processes into our solutions. Lead requirements sessions.
• Configure: set up the system to meet the client's needs. Deliver technical configuration primarily via SQL and XML.
• Test: prepare and execute test scripts.
• Training: train the key user using our solution.
• Deploy: assist the client in production (hyper‑care period) then transition to support.
• Engage with internal teams to deliver end‑to‑end solutions (Product Management, Sys Engineering, etc.).
• Participation in projects in the US and global projects.

About you:

• 0 - 3 years related work experience.
• Fluent in English.
• Basic knowledge of SQL, XML.
• Experience with process analysis, design & mapping.
• Ability to work on multiple projects concurrently.
• Must be able to work effectively with remote teams.
• Must have excellent interpersonal and written communication skills.
• Ability to travel, as needed, to client sites and assist with implementations.
• Exposure to areas related to our global trade solution (import, export compliance, material classification, etc.).
• Experience with solutions for global trade (ONESOURCE Global Trade, Integration Point, SAP GTS, Descartes, AmberRoad, E2Open, etc.).
• Experience Implementing Enterprise Software including Cloud Solutions and third‑party applications.
• Experience with ERP systems, such as SAP, Oracle, SalesForce, NetSuite, Microsoft Dynamics, JDE, QAD, etc.
• Experience creating and executing test cases and test scripts.
• Higher Education Degree or Diploma – Computer Science or related fields. Preferred but not mandatory.

Other Qualifications:

• Excellent communication skills in interacting with management and communicating with both internal and external stakeholders.
• Strong customer‑facing experience and skills.
• Strong desire to learn & highly self‑motivated.
• Ability to multi‑task and work under tight deadlines in a fast‑paced environment.
• Possesses a professional and cooperative attitude.
• Self‑starter who works well both independently and on a team.
• Experience being managed by remote teams/offices.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Legal Notice

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.