Pricing Specialist (Tijuana)

Essential Duties and Responsibilities

• Reviews orders marked with price discrepancies in the document repository system (OnBase).
• Compares ERP system orders (Oracle) with the document repository system (OnBase) to ensure accurate prices are being invoiced, based on the DJO Sales Policy.
• Researches contract documentation to interpret contract terms, accurate pricing, and special pricing rules.
• Communicates with National Account Managers regarding pricing discrepancies that do not follow the DJO Sales Policy.
• Communicates pricing discrepancies to the sales organization, customer service, or customers.
• Educates the sales organization and order entry teams on recurring errors.
• Identifies GPO or IDN affiliation on accounts with no pricing in the ERP system.
• Updates ERP system pricing or facility contract affiliation when necessary.
• Performs other duties assigned by National Account Managers and/or Support Managers.

Qualifications

• High School Diploma.
• Bilingual role – must be proficient in written and verbal English.
• Ability to read, interpret, and understand medical device contract language with high accuracy.
• Ability to work in a high‑pressure, fast‑paced environment with strict deadlines and extreme high‑level attention to detail.
• Three or more years of detailed data entry experience.
• Three or more years of customer service experience.
• Ability to communicate and write routine correspondence to internal and external customers.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Keyboard and 10‑key skills, including accuracy and speed.
• Responsible for physical demands described during the essential functions of this job, with accommodations for disabilities as needed.
• Works in a typical office environment.
• Performs job duties for 8 or more hours a day.

Competencies

• Design – Demonstrates attention to detail.
• Problem Solving – Identifies and resolves problems in a timely manner.
• Oral Communication – Listens, seeks clarification when required, and effectively communicates issues and solutions.
• Teamwork – Balances team and individual responsibilities, exhibits objectivity and openness, gives and welcomes feedback, and supports others’ success.
• Written Communication – Writes clearly and informatively; able to read and interpret written information.
• Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment‑free environment.
• Attendance/Punctuality – Is consistently at work and on time.
• Dependability – Follows instructions, responds to management direction, and takes responsibility for own actions.
• Planning/Organizing – Uses time efficiently.
• Quality – Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to improve performance; monitors own work for quality.
• Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
• Safety and Security – Observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.
• Demonstrates commitment to the Enovis Compliance & Ethics Program, the Enovis Code of Conduct, the Enovis Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures.
• Demonstrates commitment to the Enovis Values, Mission and Vision.

Equal Opportunity Employment

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

#J-18808-Ljbffr