Ingeniero del proceso de calidad (Heroica Puebla de Zaragoza)

Roles and Responsibilities

• Manage and guarantee resolution of customers concerns daily working closely with Production and Engineering
• Coach and train the supervisors/GAP Leaders/operators on the quality principles of Forvia and customer specifics
• Champion QSE activities and coach plant personnel
• Champion SQA activities within their parameter
• Manage the quality system through the UAP's
• Supports and leads continuous improvements by utilizing the appropriate quality tools and provide data analysis
• Conduct investigations to determine causes of defects, make recommendations for corrective action
• Update and maintain the control plan and confirm Pf MEA updates from the plant Process Engineer
• Responsible for presenting and submission of initial customer PPAP for all parts produced within Forvia, in conjunction with the Program Quality Leader, (re-PPAP of engineering changes/process changes/in-sourcing)
• Ensure customer/internal complaints are adequately answered, on time, and using problem solving methodology with active participation from production personnel (QRCI, Quality Walls, etc.)

Competencies | Qualifications

• Bachelor's degree in Engineering or Business Management
• Proven experience in an industrial environment (ideally in the automotive industry)
• Proven competency with Control Plans, D/PFMEA's, Process Audits and ISO/TS 16949, Key Characteristic management, 8 D/Corrective action skills, APQP, MSA, SPC and PPAP.
• In-depth knowledge of quality engineering techniques
• Good knowledge of Program standards, tool and methods
• Strong customer satisfaction orientation
• Above average communication skills and interpersonal skill