Quality Director

As a Senior Quality Assurance Director , you will lead and elevate quality performance across multiple DSS manufacturing sites, ensuring the delivery of world‑class products and customer experience. You will play a critical role in driving a zero‑defect culture , strengthening quality systems, and enabling operational excellence across Molex Guadalajara and North America sites.

This role requires a highly influential leader who can connect strategy with execution, working closely with plant leadership, customers, and global stakeholders to create sustainable, value‑driven quality outcomes in a complex manufacturing environment.

What You Will Do

• Lead the development, implementation, and continuous improvement of Quality Management Systems across multiple manufacturing sites.
• Drive a zero‑defect mindset, focusing on preventive actions, root cause elimination, and failure avoidance.
• Partner with plant leadership teams to align quality strategies with business objectives and customer requirements.
• Represent the organization in customer quality matters, leading resolution of issues and strengthening customer relationships.
• Sponsor and lead Lean Six Sigma initiatives to drive continuous improvement and reduce Cost of Poor Quality (COPQ).
• Ensure compliance with regulatory requirements and quality standards such as ISO 9000 and corporate guidelines.
• Lead and conduct internal quality system audits, ensuring consistency and effectiveness across all sites.
• Coach and develop teams in advanced quality tools and methodologies, including SPC, FMEA, APQP, QFD, and problem‑solving frameworks.
• Support new project implementation by ensuring robust quality planning and readiness.
• Collaborate with global Molex sites to ensure consistent quality standards for transferred and imported products.
• Advise senior leadership on quality strategy, risks, and improvement opportunities.
• Drive performance through key quality metrics, including audit results, defect rates, customer complaints, and reaction time.

Who You Are (Basic Qualifications)

• Bachelor’s degree in Engineering or a related technical field.
• 10+ years of experience in quality leadership within manufacturing environments.
• Proven experience leading multi‑site quality organizations or regional quality functions.
• Strong knowledge of quality systems, standards, and methodologies (ISO, SPC, FMEA, APQP, etc.).
• Experience driving continuous improvement using Lean, Six Sigma, or similar approaches.
• Strong leadership and stakeholder management skills, with the ability to influence across functions and geographies.
• Experience working directly with customers and managing complex quality issues.
• Advanced English level (C1 or equivalent) for global communication.

What Will Put You Ahead

• Experience in high‑complexity, fast‑paced manufacturing industries (electronics, automotive, or similar).
• Strong background in leading cultural transformation toward zero‑defect and continuous improvement.
• Certification in Lean Six Sigma or quality auditing (ISO/IATF).
• Experience managing large teams and developing leadership pipelines (100+ employees).
• Exposure to multinational operations and cross‑regional collaboration.
• Ability to translate data and metrics into strategic decisions and business impact.