Pack&Ship Supervisor

SCM-Procurement / Supply Chain Logistics

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

• Freedom and a healthy work‑life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get rewards for them!
• Diversity and inclusivity focused.

What will you do?

The Logistics Supervisor will be responsible for the day‑to‑day operational excellence of the packing and shipping department. This role involves direct supervision of a large team, ensuring all outbound logistics activities are executed efficiently, safely, and in full compliance with company standards and international regulations. The supervisor will be a critical link between strategic logistics planning and hands‑on execution, directly contributing to our operational KPIs.

• Directly supervise and lead a team of approximately 25 factory workers in the packing and shipping area.
• Coordinate daily tasks, assign duties, and ensure optimal staffing levels to meet operational demands.
• Provide training, coaching, and performance feedback to team members, fostering a culture of safety, productivity, and continuous improvement.
• Manage shift scheduling and attendance to ensure continuous operational coverage.

Operational Performance & Monitoring

• Monitor and drive performance against key operational metrics, including On‑Time Delivery (OTD) and On‑Time Arrival (OTA).
• Track and improve Productivity per person per hour within the packing and shipping processes.
• Implement measures to minimize damages to goods during packing and loading, and investigate incidents when they occur.
• Monitor and report on loads per day to ensure shipping targets are met.

Compliance & Quality Assurance

• Ensure strict adherence to all internal quality standards, safety protocols, and external regulatory requirements.
• Actively participate in and prepare for logistics audits, such as CTPAT and OEA, ensuring all documentation and processes are compliant.
• Oversee proper documentation for all outgoing shipments, including customs paperwork and shipping manifests.

Process Execution & Improvement

• Oversee the efficient and accurate packing, labeling, and loading of finished goods for shipment.
• Coordinate with internal departments (e.g., Production, Warehouse) and external carriers to ensure smooth dispatch operations.
• Identify bottlenecks and inefficiencies in the packing and shipping process and propose solutions for continuous improvement.
• Troubleshoot and resolve operational issues, such as shipping delays, discrepancies, or carrier problems, in real‑time.

Required Skills & Technical Proficiency

• Proven hands‑on experience in high‑volume packing and shipping operations within a manufacturing environment.
• Strong understanding of logistics KPIs and their application in daily operations.
• Familiarity with international shipping procedures, freight documentation, and customs regulations.
• Experience with preparing for and participating in compliance audits (e.g., CTPAT, OEA).
• Ability to operate and troubleshoot common warehouse equipment (e.g., forklifts, pallet jacks, scanning devices).
• Proficiency in using SAP for logistics modules (e.g., shipping, inventory management) and TMS (Transportation Management Systems).
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and manage a large team of factory workers.
• Strong problem‑solving abilities and a proactive approach to operational challenges.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.
• Minimum 3 years of experience in logistics operations, with at least 1-2 years in a supervisory role.
• Fluent in English (written and spoken).

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affiantive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.