IT Specialist (GRC)

Overview

IT Specialist (GRC) / Mexico – Support the Information Security and Customer Relationship areas by ensuring security requests from customers are responded to appropriately and timely. Work with an international, multicultural team responsible for the Governance, Risk and Compliance (GRC) program across all Solera companies.

What You’ll Do

• Collaborate with key stakeholders (e.g., IT, Data Privacy) to respond to security requests from customers.
• Actively follow up on customer security requests to ensure proper and timely responses.
• Assist with coordination and evidence collection for customer security audits.
• Support the creation of a knowledge database of the security controls implemented at different companies and products within Solera.
• Follow up on security risks stemming from customer security assessments.
• Develop and deliver reports to provide the status of the customer relationship process.
• Support the improvement of the overall customer relationship process.
• Obtain a deeper understanding of ISO, SOC2, NIST, and other frameworks and governance practices.
• Meet and work with global peers and customers to provide them a security perspective.

What You’ll Bring

• University degree (BS/MS) in Computer Science or a similar discipline.
• Knowledge of information security standards and best practices (SOC1, SOC2, ISO 27001, NIST 800‑XX, etc.).
• Technical knowledge is a plus.
• Good written and verbal communication skills in English.
• Strong problem identification, problem‑solving, and analytical skills.
• Sound business discernment and adaptability to handle multiple requests with tight deadlines.
• Team working skills to collaborate with several teams in different locations and backgrounds.
• Desirable: Experience with IT/Security audits.
• Desirable: Experience in the use of GRC management tools.

The above job description is not comprehensive or exhaustive. Solera reserves the right to adjust, add to or eliminate any aspect of the description, and to require employees to undertake additional or different responsibilities as necessary to meet business needs.