Associate Scrum Master

Associate Scrum Master

The Associate Scrum Master ensures that agile development pods live and practice the desired agile values and follow the agreed upon processes and practices. They have at least one year’s experience in their chosen Agile methodology and educate others to raise the overall level of agile maturity while taking guidance and coaching from a mentoring Senior Scrum Master. They learn to clear obstacles, establish a productive environment where the team can maximize effectiveness, facilitate a healthy collaborative relationship between the pod and product owner, and maintain a safe working environment for the team by helping with conflict resolution.

Core responsibilities include:

• 30% Manage scope, process, timelines, and metrics for up to one development pod while removing blockers, resolving conflicts, and facilitating internal team communication and collaboration.
• 50% Coordinate sprints, retrospective meetings, show-and-tell sessions, grooming, planning meetings, and daily stand‑ups.
• 5% Build and maintain a productive environment where team members own the product, drive value through outcomes, and enjoy their work.
• 5% Coach team members and business stakeholders in the chosen agile framework and guide the pods to higher levels of agile maturity.
• 5% Be the point of contact for external communications with stakeholders and support the product owners on grooming and maintaining the product backlog.
• 5% Ensure deliverables meet quality standards at the end of each sprint.

Job Qualifications

• Education: Bachelor’s Degree in a business or technology field or equivalent proven experience in an agile environment.
• Experience: Minimum one year of hands‑on application development Scrum Master experience for one or more agile development pods.
• Other knowledge, skills, abilities or certifications: First Level Scrum Master certification (CSM, PSM) is required; Product Owner, PMI‑ACP, and other agile certifications are highly desirable; familiarity with software development and prioritization methodologies; mid‑level knowledge of Scrum techniques and artifacts (definition of done, team working agreement, acceptance criteria); good knowledge of Agile frameworks (pair programming, Kanban, etc.), awareness of Agile techniques like TDD, BDD, and Continuous Integration/Continuous Delivery; excellent communication and servant leadership skills; problem‑solving and conflict‑resolution ability; outstanding organizational skills.

Physical Requirements

These include percentage of time standing, walking, sitting, climbing, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. Standard physical requirements related to office work.

Benefits

• Professional development opportunities—including the award‑winning SOAR program.
• Generous Paid Time Off Program*
• Volunteer Time Off (VTO) policy to encourage involvement in philanthropic activities.
• Competitive benefits (medical, dental, etc.).
• Global Employee Assistance Program (EAP) available to all team members.
• Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year.

Equal Employment Opportunity Statement

First Advantage is an equal‑opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.