Software Engineer I

Job Description:

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Our Global Mexico City Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Department Overview

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Software Development Engineer to own the development of our Restaurant Topology Management (RTM) technology as part of Commercial Product & Platform organization. The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Software Engineer I role reports to the Sr Engineering Manager, Chapter Lead. In this role, you will be responsible for the design, development, testing, and maintenance of the McDonald’s RTM software. Restaurant Technology software includes application user interface, API layer software, data management, and data communication with external systems. The software needs to meet stringent reliability and performance requirements as well as the needs of our customers.

The biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald\'s!

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Duties

• Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
• Actively participate in and execute the scrum process.
• Design, implement, test, deploy, and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Provide frequent progress updates to the direct manager and other stakeholders.
• Work in an agile, startup-like development environment, where you are always working on the most meaningful priorities.
• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
• Ability to design and code the right solutions starting with broadly defined problems.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science, or similar engineering discipline.
• Previous technical internship(s), if applicable.
• Programming experience with at least one modern language such as C#, Angular, TypeScript, SQL, some DB familiarity, and including object-oriented design.
• Experience in optimization mathematics such as linear programming and nonlinear optimization.
• Ability to effectively articulate technical challenges and solutions.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm).
• Strong verbal and written communication skills, are self-driven, demonstrates initiative, and delivers high quality results in a fast-paced environment.
• Highly quantitative with great judgment and passion for building a phenomenal customer experience.

Additional information

At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.