Program Administrator (Tijuana)

Job Summary

To support our extraordinary teams that build great products and contribute to our growth, we are looking to add a Program Administrator located in Tijuana, Mexico. Reporting to the Program Manager, the Program Administrator assists with managing key customer accounts in all aspects of the business relationship.

Responsibilities

• Provide administrative support and act as the right hand to the Program Administration Manager for various clients.
• Maintain up‑to‑date records, journals, and information.
• Analyze data to help make critical decisions.
• Develop and maintain business relationships with clients.
• Lead and coordinate projects/activities with Client Focus Team (CFT) members to ensure program progress on schedule and within prescribed budget, including facilitating cross‑departmental work and communication.
• Prepare program reports and executive presentations for management, client, or others.
• Assist in developing and tracking program metrics.
• Direct client contact.

Qualifications

• Bachelor’s degree or engineering degree or equivalent work experience.
• Fluent in English, both oral and written.
• Intermediate Excel skills.
• Experience with ERP (Baan) is a plus.
• Knowledge in shipping and logistics.
• Preferred experience with medical devices.

Benefits

• Competitive salary.
• Medical and life insurance.
• Christmas bonus.
• Food vouchers.
• Savings fund.