-Associate Specialist, Carrier Procurement (Guadalajara)

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Location: Plaza Andares en Zapopan, Jalisco

Day‑to‑Day Responsibilities

• Track the status of domestic US shipments from inception to delivery and communicate with the sales representative on status of the shipment
• Identify and address any issues that may arise on any shipment
• Ensure accurate data entry into the transportation management system and prepare loads for accounting
• Communicate any shipment, billing or follow‑up issues to Carrier Operations Manager
• Prioritize the daily workload and focus of your carriers including tracking and tracking reports
• Maintain knowledge of all assigned carriers and utilization
• Monitor report cards
• Direct contact with carriers
• Proactiveness for cold calling
• Strong orientation to sales in a Third Party Logistics environment
• Daily basis negotiations with carriers to complete the service
• Experience with Freight optimizer platform

Qualifications

• 1 year of sales or customer service experience
• 1 year of related experience and/or training, and a general understanding of the transportation industry
• Proven experience as a team player in a collaborative environment
• Excellent verbal and written communication skills
• Self‑motivated work style with the capacity to work well with minimal direct supervision or in a team environment
• Ability to work in a fast‑paced environment
• Strong attention to detail and follow‑up skills with experience identifying and resolving problems
• Bachelor Degree and fluent English

Salary & Benefits

• Base Salary: $240,000 MXN annually
• Commission: $1 USD per load
• Scope: Entry‑level role supporting US operations. This team will be exclusively focused on difficult lane coverage, including low‑GM$ freight.
• Benefits: 15 Vacation Days, Medical Insurance, Life Insurance, Savings Fund, Meal Voucher and many more.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.