Mes Application Engineer (Guadalajara)
Link-Worldwide
Role Overview
The main responsibilities of the role are to
- Ensure optimum performance and stability for multiple systems for the Manufacturing capability for AstraZeneca Operations, including providing workarounds and identifying areas for improvement or solutions to permanently address issues.
- Oversee MES support functions and ensure smooth interaction with AstraZeneca sites and other central team resources.
- Monitor production system to ensure it is operating in a consistent manner according to Service Level Agreements (SLA’s).
- Take ownership of issues through to delivery or issue resolution, escalation, root cause investigation as appropriate. Have proven experience in problem solving methodologies such as Lean, PPS, Six Sigma.
- Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with integral teams.
- Liaise with multiple stakeholders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements.
- Develop and maintain documentation templates and existing SOPs to ensure consistent approaches to support delivery.
- Contribute to design of continuous improvement initiatives to increase/maintain site system performance.
- Develop and educate junior MES analysts in their roles.
Essential Experience
- 3+ years of demonstrated experience managing and supporting a Manufacturing Execution System; experience with Werum PAS‑X an advantage.
- Strong development and troubleshooting experience with Oracle, SQL Server or other RDBMS.
- Experience in scripting using PowerShell and or other automation tools such as MS PowerApps or Power Automate.
- Expertise on incident, problem, change and release management following ITIL processes.
- Experience with IT Service Management tools like ServiceNow, Remedy or Service Manager.
- Proven experience working with DevOps and Scrum methodologies.
- Fluent English to communicate with colleagues across the globe.
Supplementary Experience
- Familiarity with life sciences (Pharma) domain concepts, workflow and terminology.
- Experience with Manufacturing Execution Systems, manufacturing process control systems, material handling and movement systems, warehouse management systems.
- Experience working with Windows Server, Oracle Databases, Microsoft Visual Studio and SQL Developer.
- Understanding of FDA regulations like GxP and 21 CFR Part 11.
Educational Qualifications
- UG – B.Tech / B.E. or other equivalent technical qualifications.
- MBA or Master’s Degree is a plus.
- MES, Oracle Administration or Windows Server Administrator certificate is a plus.
- ITIL V3 Foundation certification is a plus.
Vacante publicada el 11 horas atrás
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