LM016: Operations Handler

Involves support in the reception of products and fulfillment of customer orders through operational processes, to ensure that customer material is in optimal condition at the required time.

General Job Description

• Provides efficient and safe delivery and pickup of packages.
• Checks packages to ensure that proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
• Provides necessary paperwork relating to the pickup and delivery of packages, such as airway bills, delivery records, vehicle condition, etc. with neatness and accuracy.
• Seeks additional business from current customers; if unsuccessful, passes lead to Sales Manager.
• Informs Station Ops. Manager and Sales of changes in customer/competitor efforts.
• Loads company vehicles in a safe manner.
• Audits size and weight of packages and boxes and sorts.
• Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules and practices.
• Operates company vehicles in a safe and secure manner and performs basic maintenance (clean, washing, tire pressure, etc.).
• Supports in the unloading of customer merchandise, in bulk or on pallet, separating and physically validating (quality and quantity), and palletizing the product when needed.
• Arranges the product on the racks with the help of the Skid or Forklift (the use of forklifts is only for certified employees).
• May fulfill physical orders through work tools such as: handheld, scanner and PC (WMS and/or Excel).
• Performs value-added work such as: product review, kit assembly, labeling, packaging, among others.
• May be required to perform other duties as assigned.

Minimum Requirements

Minimum Education

• Middle School degree/Equivalent preferred
• Basic English Skills

Minimum Experience

• General knowledge of warehouse, packaging, inventories
• Experience operating ramp and warehouse equipment preferred

Minimum Required Skills

• Ability to lift 55 lbs. (25 kg) and to maneuver packages weighing up to 150 lbs. (68 kgs) with appropriate equipment
• Must be able to work variable shifts
• General vehicle maintenance a plus and power and hand tools experience preferred
• Must be able to successfully complete Reading, Map Reading, Sorting, and Math sections of the Basic Skills Test
• Accuracy & Attention to Detail
• Planning & Organizing Skills
• Problem Solving Skills
• Team Working Skills