Area Manager Jr., Worldwide Operations (Tlajomulco de Zúñiga)

DESCRIPTION

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, come join our team as an Area Manager!

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

Job Requirements

• Work a versatile schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds.
• Location: not a remote role and will be located in a Fulfillment Center.

Key job responsibilities

• You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.).
• Leading and developing a team of 30-80 hourly associates by embodying Amazon’s Leadership Principles.
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.

About the team

Inclusive team culture – At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance – We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth – Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• High school or bachelor’s degree/in progress.
• 2+ years of professional experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Solid experience managing departments KPIs and driven results.

PREFERRED QUALIFICATIONS

• Experience with end-to-end project management.
• Degree in Engineering, Operations or related field is a plus.
• English and Spanish fluent proficiency.
• 1+ years management experience in a manufacturing, production or distribution environment.
• Management of a minimum of 30-80 employees (including payroll, performance management, work‑flow assignment).
• Interest in long-term career development through assignments in multiple FCs across the nation.