Senior Analyst, Microsoft 365 Platform Engineering

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Job Description

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

About the role

The Senior Analyst, Microsoft 365 Platform Engineering is responsible for the delivery, configuration, support, and continuous improvement of collaboration and productivity platforms within Takeda's digital workplace portfolio. This role focuses on platform implementation, operational excellence, automation, and user experience improvements while ensuring platform services align with business requirements and enterprise technology standards.

How you will contribute

• As a technical professional, you will independently manage platform initiatives and operational activities while contributing to engineering excellence and continuous improvement. Your work will directly impact service reliability, user experience, operational efficiency, and platform adoption across the organization.
• Design, configure, implement, and support Microsoft 365 platform services and capabilities.
• Support platform development activities from requirements gathering through deployment and stabilization.
• Execute platform upgrades, migrations, and service enhancements.
• Develop automation solutions using PowerShell, Power Platform, Microsoft Graph, and related technologies.
• Monitor platform health, service performance, and adoption metrics.
• Troubleshoot and resolve complex production issues and service requests.
• Support testing, validation, release management, and documentation activities.
• Collaborate with architects, engineers, and business stakeholders to improve platform capabilities.
• Participate in governance, security, compliance, and operational improvement initiatives.
• Contribute to platform standards, operational procedures, and knowledge management practices.

What you bring to Takeda

• +5 years of experience supporting Microsoft 365 technologies including Teams, SharePoint Online, OneDrive, Exchange Online, and Entra ID.
• Knowledge of platform administration, configuration management, and operational support.
• Experience with automation tools, scripting, and workflow development.
• Ability to troubleshoot and resolve complex technical issues.
• Understanding of Agile, SDLC, DevOps, and IT Service Management methodologies.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively across technical and business teams.
• Understanding of governance, security, and compliance concepts within cloud environments.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career.

Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

Work Location: Mexico City – Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

Locations MEX - Santa Fe Worker Type Employee Worker Sub-Type Regular Time Type Full time

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.