SaaS Support Specialist | Troubleshooting Pro
Restaurant365
Restaurant365 is seeking a Support Specialist to assist customers with inquiries and issues on the R365 platform. The role requires excellent communication and problem-solving skills while providing support via tickets and live chat.
Ideal candidates will have at least a year of customer support experience, attention to detail, and the ability to work under pressure. The position offers competitive compensation and benefits that promote health and work-life balance.
#J-18808-Ljbffr$255,000 - $385,000 por año
...in Ciudad de México is looking for a Support Specialist to assist customers with questions across... ...the R365 platform. This role involves troubleshooting various workflow and data-related... ...oriented and thrives in a high-volume SaaS support setting. Strong communication...Sugerido- ...individual to work full-time as a Helpdesk Support Specialist. This is a professional position for... ...candidate should have good technical troubleshooting skills and excellent non-technical... ...Desktop Operating Systems (Windows 7 Pro, Windows 8.1 Pro, Windows 10 Pro) Knowledge...SugeridoTiempo completoTrabajar en la oficina
- ...problems, improving workflows, and supporting high-performing teams? We’re looking for a Support Specialist to join our team. In this... ...and process documentation Troubleshoot & Resolve Issues... ...opportunities to get involved with pro-bono consulting projects and...SugeridoTrabajar en la oficinaTrabajo híbridoHorario flexible2 días a la semana3 días a la semana
- ...Title: Destop Support Location: Mexico City, MX -- 5 days onsite Address: Av. Insurgentes Sur 2475, Piso 3, Colonia Loreto,Alvaro... ...to ensure smooth and efficient operations for all users. •Troubleshoot and resolve technical issues promptly to minimize downtime and...SugeridoTiempo completo
$30,000 - $50,000
...Poland, and Mexico—we proudly support a portfolio of... ...Role: Production Support Specialist role focused on providing... ...operations. Responsible for troubleshooting production issues, monitoring... ...resourcefulness and quick-thinking to troubleshoot new and critical technical...SugeridoContratoTrabajo híbrido- ...We are a fast-growing B2B SaaS company transforming how hospitality... ...we do, from how we support our customers to how we work... ...skilled Level 2 End User Support Specialist to join our growing team.... ...through effective troubleshooting and knowledge sharing....Contrato
- ...The Hispanic Alliance for Career Enhancement in Mexico City is looking for a Channel Partner Support Representative II. In this role, you will provide centralized support to Zebra's partner community and sales team through effective communication and problem resolution...Trabajo híbrido
- A global gaming services company is looking for Customer Service Representatives to provide written support in English and Portuguese. This temporary remote position requires effective multitasking and strong customer service skills. Living in Mexico City or Estado de Mexico...TemporalRemoto
- ...to collaborate closely with dealer technicians and cross-functional teams to resolve complex vehicle issues. This role includes supporting the dealer network, providing technical guidance, and streamlining parts availability. The ideal candidate holds a Bachelor’s...
- ...Client Support Specialist (Latin America) At Ninety, we help people build extraordinarily productive, humane, and resilient organizations... ...step-by-step guidance for users in the Ninety platform. Troubleshoot client issues by reviewing recordings, replicating...TemporalTiempo completoTurno de nocheTrabajo por turnosLunes a viernes
$16,500
...Landing is seeking a Member Support Analyst in Mexico City to deliver exceptional support to our members through emails, phone calls, and chats. The role demands fluent English proficiency and at least one year of customer service experience. You’ll coordinate member...- ...company in Mexico City seeks a highly skilled Power BI Specialist to oversee the support and optimization of Power BI reports and dashboards. The... ...in Power BI, strong SQL skills, and the ability to troubleshoot performance issues. Responsibilities include providing...
- Riverside Technology, inc. seeks an Operations Specialist in Mexico City to enhance its Customer Experience team. This role involves designing and developing tools and systems, automating workflows, and collaborating across teams. Candidates should have 1+ years in operations...
- ...Kelly is seeking a Bilingual Customer Service Representative in Mexico City to handle customer inquiries and support cases for a U.S.-based luxury brand. You will work closely with various teams to resolve issues and drive customer satisfaction. Applicants should have...Trabajo híbrido
- Lighthouse is seeking a Technical Support Specialist to join their Customer Care team in Mexico City. The role involves managing customer inquiries, resolving technical issues, and educating clients on their Business Intelligence tools. Strong communication skills and...
- A leading software provider located in Mexico City is seeking a Support Specialist to assist customers with the R365 platform. The successful candidate will support customers through various channels, including tickets, live chat, and phone calls. Key responsibilities...RemotoTrabajo híbrido
- A leading HRTech software company in Mexico is seeking a Customer Support Specialist to join their dynamic team. The role involves responding to customer inquiries, resolving issues, and collaborating closely with the Product and Engineering teams to ensure excellent service...
$18,400 - $27,600
...The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365... ...workflows and best practices Troubleshoot common issues using support tools and... ...help desk, or call-center environments (SaaS preferred) ~ Strong English communicationskills...RemotoTrabajo híbridoTrabajo por turnos- ...OpenTable Billing is seeking a detail-oriented and customer-focused Billing Support Specialist to join our Customer Support team. This role plays a critical part in ensuring billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections...Trabajar en la oficinaRemotoTrabajo híbrido
$255,000 - $385,000 por año
...The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365... ...and other inbound channels. You will troubleshoot a mix of workflow, configuration, and... ...thrives in a fast-paced, high-volume SaaS support environment. How you'll add...Inicio inmediatoTrabajo por turnos$18,400 - $27,600
Restaurant365 is seeking a Support Specialist in Mexico City to assist customers with the R365 platform. You will resolve issues through tickets, live chat, and phone calls, ensuring high customer satisfaction. The ideal candidate has at least 1 year of customer support...Remoto- PowerToFly is seeking a Digital Chat Assist in Mexico City to handle customer inquiries about software and hardware products. Responsibilities include resolving technical issues, logging calls, and updating customers on inquiry resolutions. The ideal candidate should...Trabajo híbrido
$22,666 - $29,000
...The Support Specialist,Technical is responsible for providing advanced technical... .... This role focuses on troubleshooting configuration, workflow,... ...related issues in a complex SaaS / ERP environment,... ...information from customers to troubleshoot reported issues Diagnose...RemotoTrabajo híbridoHorario flexibleTrabajo por turnos- Global Excel Management Inc. in Mexico City is seeking a Customer Service Representative to assist members and clients with insurance inquiries over the phone and via email. This role requires proficiency in multiple languages including English, French, Spanish, and/or...Horario flexibleTrabajo por turnos
$18,400 - $26,250
...The Support Specialist, Workforce is responsible for supporting Payroll clients. They will work closely with the sales team, implementation... ...tickets Prompt customers for information necessary to troubleshoot problem reports Reach out to customers by phone and / or...- ...looking for a proactive and technically skilled Level 2 End User Support Specialist to join their team in Ciudad de México. This role serves as a... ...customer service. The ideal candidate has 3–5 years in a SaaS support role, possesses strong analytical skills, and is...
- ...TeleTech Holdings, Inc. is looking for a Fast Path specialist in Mexico City to provide customer service support for financial assistance requests. The role requires a high school diploma, strong customer service skills, and multitasking abilities. Responsibilities include...Por hora
- A leading tech company is seeking an AI Special Forces Specialist in Mexico City to deliver high-quality support for clients using AI solutions. This role includes troubleshooting AI-related issues, maintaining client satisfaction, and collaborating with diverse teams....RemotoHorario flexible
- ...Overview About the Role & Team The Helpdesk Support Specialist is a hands‑on technical support role within IDC’s global IT Services... ...in the ticketing system to track trends and resolutions. Troubleshoot hardware and software issues – Diagnose problems with...Trabajar en la oficinaRemoto
- A global service excellence firm based in Mexico City is looking for a data-oriented CRM Specialist to lead email marketing initiatives. The ideal candidate will have at least 2 years of experience in CRM and email marketing, with strong skills in Braze and a data-driven...Trabajo híbridoHorario flexible
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a SaaS Support Specialist | Troubleshooting Pro. ¡Sea el primero en aplicar!
- especialista de procesos Ciudad de México
- contador especialista en impuestos Ciudad de México
- especialista en seguros Ciudad de México
- especialista en impuestos Ciudad de México
- especialista de ventas Ciudad de México
- billing specialist Ciudad de México
- especialista en importaciones Ciudad de México
- especialista-en-costos-y-presupuestos Ciudad de México
- especialista fiscal Ciudad de México
- especialista salud publica Ciudad de México


