Concierge Online (Cancún)

About the Role

The vacancy is in person. Resort Global Network is an international company with more than 10 years as a leader in customer service and vacation package sales, working with prestigious brands such as: AMResorts (Unlimited Vacation Club), The Fives, Solaris, Vivenzia, Latitude, among many others. Resort Global Network is looking for a passionate service agent to take care of the entire process before arrival at the vacation destination of a fly & buy.

Responsibilities

• Reserve stays, attend to special requests, sell additional services and confirm the terms and conditions of promotion.
• Act as the main filter for the vacation club and guide the guest to have the best experience during the sales presentation.
• Personalize and solve clients' requests via telephone.

Requirements

• English
• Available to live and work in Cancun
• Skills or experience in Sales and/or Customer Service
• The desire to improve skills and earn big

Experience & Skills

• Advanced English/Bilingual
• Commission-based sales for at least 1 year
• Customer Service experience for at least 1 year

• Attention to detail
• Passion for Sales
• Personalized solution and service

Benefits and Compensation

• Full-time schedules
• Excellent work environment
• Free lunch (buffet)
• Indefinite contract
• Base salary + attractive commissions
• Legal benefits
• Training and coaching
• Professional development
• Salario: $15,****** - $40,****** al mes
• Aumentos salariales
• Descuento de gimnasio
• Descuentos y precios preferenciales
• Estacionamiento gratuito
• Horarios flexibles
• Programa de referidos
• Seguro de vida
• Bono de productividad
• Bono de puntualidad
• Turno de 8 horas