Manager Medical Staff Office (Xico) (Valle de Chalco Solidaridad)

Presales Manager

We are looking for a Presales Manager with a strong background in telecom engineering and fluency in English and Spanish. The role collaborates closely with the sales team to drive new customer acquisition and expand opportunities with existing clients, ultimately boosting sales and revenue for the company's products. Only candidates with fluent Spanish will be considered.

Responsibilities

• Collaborate closely with the sales team to drive new customer acquisition and develop upsell opportunities with existing clients.
• Support sales efforts with in-depth product and business knowledge.
• Identify trends in customer needs, market demands, and feature requests.
• Determine best‑in‑class services and communicate the company value proposition to both the sales team and clients.
• Share knowledge and proactively suggest improvements to processes and solutions.

Qualifications

• Proven work experience in the telecommunications industry, with engineering expertise in core network platforms, SMS & signaling, or voice firewalls.
• Fluent English and fluent Spanish required; Portuguese proficiency is a plus.
• University degree in Telecommunications or a related field.
• Strong knowledge of SS7, SMPP, SIP, CAMEL, CAMARA protocols.
• Experience with Unix‑based operating systems is a plus.
• Proficient in Microsoft applications, including Power BI.
• Ability to explain and present complex concepts in a clear and accessible way to both technical and non‑technical audiences.
• Ability to support projects across different time zones.

Benefits

• Competitive salary and bonus system.
• Multicultural and dynamic environment in a fast‑growing worldwide business.
• Professional team committed to the highest standards of performance.
• Values of Integrity, Agility, and Commitment evident in day‑to‑day activities.
• Customer‑oriented culture with high respect for internal and external customers.