CBS Credit to Cash Team Lead

No Relocation Assistance Offered
Job Number #176071 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

GTN Deduction Team Lead

Location: Mexico City

 

 

As the GTN Deduction Team Lead, you will serve as a vital financial anchor for our Colgate Business Services (CBS) organization in Mexico City. In this hybrid role, you will oversee the end-to-end review, validation, and processing of commercial deductions across promotions, pricing, returns, damages, and post-audits. Leading a high-performing team of 6–8 finance professionals, you will balance operational oversight with strategic cross-functional partnerships—collaborating directly with North America Finance, Customer Development, and Logistics leadership to minimize financial risk, drive process automation, and support Colgate-Palmolive's goal to build a healthier future for our consumers.

 

 

Responsibilities

• Team Leadership & Operational Oversight: Manage, coach, and develop a team of 6–8 finance professionals handling high-volume customer claims, collections, and payment workflows.

• Financial Reporting & Risk Mitigation: Direct month-end close execution, track aging open items, and deliver actionable summaries to leadership to minimize bad debt exposure.

• Cross-Functional & Customer Collaboration: Partner with Commercial Teams, Account Managers, Finance, Logistics, and external retail partners to resolve invoice discrepancies and secure essential documentation.

• Dispute Resolution & Value Recovery: Validate shortage and vendor compliance claims, manage customer portal workflows, and direct AP dispute follow-ups to recover invalid deductions.

• Process Standardization & Internal Controls: Strengthen 3-way matching internal controls, streamline end-to-end C2C workflows, conduct root-cause analysis on recurring deductions, and establish escalation protocols.

• Digital Transformation & Continuous Improvement: Drive process optimization initiatives by leveraging automation, scripting, RPA bots, and core ERP systems like SAP and S/4HANA.

 

 

Required Qualifications

 

• Bachelor’s degree in Accounting, Finance, Economics, or Business Administration

• 4+ years of professional experience in finance

• 2+ years of experience in Credit-to-Cash (C2C) processes or commercial deduction management

• 1+ years of direct experience leading, coaching, or managing team members

• Business-level fluency in written and spoken English

 

 

Preferred Qualifications

 

• Comprehensive understanding of commercial finance and Credit-to-Cash (C2C) workflows within a global CPG or FMCG organization

• Hands-on experience driving automation projects or using enterprise tools such as SAP, S/4HANA, and RPA technologies

• Excellent stakeholder management and communication skills, with a proven ability to influence cross-functional teams and external retail partners

 

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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