Product Owner

At EXL We're seeking a Product Owner with strong experience in:

Member of the Agile team, representing the voice of the customer and the organization through the delivery of business value. Works closely with stakeholders (business and technology), including executive leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work for the organization. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value for the customer through the lens of the organization. Collaborates with squads/teams, technologies and architects across the organization to develop a deep understanding of the technologies and systems they support.

Responsibilities

- Accountable for collaborating on the product vision and alignment with strategic priorities with stakeholders. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.

- With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.

- Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.

- Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.

- Participates in squad/team demos, retrospectives, and all other ceremonies.

- Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.

- Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.

- Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.

- Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.

- Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

Qualifications

Bachelor’s degree in business, computer science, humanities, or a related field, or equivalent practical experience.

• 7+ years of professional experience in product management, technology, consulting, or a related discipline, including significant experience as a Product Owner working with Agile teams .
• Strong working knowledge of Agile development methodologies, product lifecycle management, and modern IT delivery practices.
• Proven ability to operate effectively in regulated environments with complex stakeholder and compliance requirements.
• Demonstrated strength in prioritization, dependency management, and execution across cross‑functional teams.
• Excellent communication, stakeholder engagement, and decision‑making skills, with a clear bias toward outcomes and accountability.

Specifics on project

• Regulatory and compliance-driven product delivery, ideally KYC/AML
• Prior experience in Insurance or BFSI vertical
• Leading requirement gathering across multiple countries with differing regulatory requirements
• Partnering closely with legal, compliance, operations, and technology teams
• Decomposing regulatory obligations into clear user stories and a prioritized product backlog ready for a team
• English Advanced