SLA & Service Management Lead - Healthcare IT

Healthtech Inc

Nordic is seeking a Service Management Advisor to oversee IT service delivery, ensuring SLAs and KPIs are met across the organization in line with industry standards. You will implement system controls and govern incident, request, problem, knowledge, and change processes.

Responsibilities include monitoring performance, coordinating reports, and guiding continual service improvement. Travel up to 10% may be required.

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Vacante publicada el 2 días atrás

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