Software Engineering DevOps Professional GUADALAJARA, MX

We are seeking an Enterprise Automation Engineer to design, build, and operate scalable automation solutions using Ansible Automation Platform, Terraform, and ServiceNow. This role focuses on creating end-to-end, governed automation workflows that unify compute, network, security, and platform services, enabling reliable infrastructure delivery and operations at enterprise scale.

The ideal candidate understands the difference between task-level automation and true IaC-driven orchestration, and is passionate about building reusable, secure, and auditable automation foundations.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.

Your role and responsibilities

• Design and implement end-to-end automation workflows across compute, network, identity, and security domains.
• Develop and maintain Ansible playbooks, roles, and collections aligned with enterprise standards.
• Build and evolve Terraform modules for repeatable infrastructure provisioning.
• Integrate automation with ServiceNow or ITSM platforms for approved, auditable request-to-deploy pipelines.
• Partner with platform, security, and operations teams to ensure automation is secure and production-ready.
• Support Day‑2 automation including remediation, scaling, and compliance workflows.
• Contribute to automation standards, documentation, and reusable patterns.

Required education

Bachelor's Degree

Required technical and professional expertise

• Strong hands‑on experience with Ansible Automation Platform (Controller/AWX, inventories, RBAC).
• Strong hands‑on experience with Terraform and modular IaC design.
• Solid understanding of Infrastructure‑as‑Code principles and lifecycle management.
• Experience automating infrastructure services such as compute, networking, DNS/IPAM, and identity.
• Proficiency with Git‑based workflows (PRs, branching, peer review).
• Experience integrating automation with ServiceNow ITSM.

Preferred technical and professional experience

• Experience operating automation in enterprise or regulated environments.
• Exposure to hybrid cloud architectures (AWS, GCP, Azure, VMWare, OpenShift).
• Experience with event‑driven automation or operational remediation workflows.
• Familiarity with security best practices including secrets management and least privilege.
• Experience working in a federated automation model.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.