Credit & Rebill Specialist
DJ Orthopedics Services, SA de CV
Who We Are
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit
What You'll Do
Resumen del Puesto: Encargado de atender las necesidades de nuestros clientes por medio de la atención detallada a peticiones referentes a órdenes de compra, otorgar información técnica de nuestros productos, asistencia con ordenes realizadas en línea, otorgar estados actuales de ordenes abiertas y responder preguntas en general en cuanto a nuestros productos.
Responsibilities
- Facilitar el proceso de órdenes de compra via telefónica o por correo, además del proceso de retornos y generación de créditos aplicables.
- Elabora reportes de órdenes para las cuentas clave.
- Facilitar a nuestros clientes con dudas o necesidades especiales al momento de solicitar nuestros productos personalizados a la medida del cliente.
- Dar soporte con órdenes de compra que se realizan en línea, dando el estado actual, fechas de envió y respondiendo preguntas generales.
Requirements
- Preparatoria o equivalente.
- Inglés avanzado 90%.
- Habilidades computacionales: Excel intermedio. (Oracle es deseable).
- 2+ años de experiencia en servicio al cliente.
Equal Employment Opportunity
Enovis provides equal employment opportunities based on merit, experience, and other work‑related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
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