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Senior QA & CX Quality Lead

Nysonian

Nysonian is looking for a Quality Assurance Specialist in Mexico City to oversee the quality of customer experience operations. The role includes designing the QA framework, monitoring agent performance, and providing actionable insights to improve service delivery.

The ideal candidate has extensive experience in quality assurance and strong communication skills in both Spanish and English. Join a dynamic team committed to excellence in customer service.

#J-18808-Ljbffr

Vacante publicada el 2 días atrás
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