HR Ops Sr Coordinator - Payroll Inputs Salaried

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Responsibilities

The Opportunity

The main purpose of the role is to supervise US Beverages portfolio services (Payroll Inputs) leveraging Standard Model of Employee Services Consolidation Process while searching for process optimization opportunities.

These services are currently migrating from LBS (Local Business Services) to México HUB and this position will be key in the transition process (Knowledge Capture, Knowledge Transfer, Ramp Up, Go Live and Satabilization) to ensure operation enablement and stabilization avoiding business disruption. After implementation, ensuring correct payroll inputs operation is the main goal of this position.

Your Impact

• Guarantee US portfolio services (Payroll Inputs) execution.
• Ensure good customer service and guarantee Service Level Agreements timing and delivery while working in process improvements and time optimizations.
• Develop a thorough knowledge of PepsiCo's US business policies and labor legislation in order to enhance business processes.
• Leverage technology to optimize payroll efficiency.
• Responsible of proper escalation for daily resolution issues and ultimate escalation point person.
• Ensure proper execution of (Payroll) processes through operational team:
  • Receive incidence and validate fulfilment of requirements
  • Capture incidence information in payroll system
  • Ensure payroll meets operation controls
  • Monitor tickets reception and release ensuring SLA compliance
• Track and Report KPIS and SLAs for (Employee Changes / Terminations/Payroll Inputs)processes
• Plan and overview workload of extended team
• Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuos improvement
• Act as point person for (Payroll) processes audits

Qualifications

Who Are We Looking For?

• Bachelor’s Degree in Accounting, Finance or Related Field

• At leat 2 years of experience in payroll, accounting or finance processes (desirable)

• Functional knowledge for human resources processes (desirable)
• At least 1 years experience supervising inviduals with task completion and work load distribution (desirable)
• Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook
• Strong English oral and written communication skills
• Customer focused, adaptable, strong follow up and organizational skills
• Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process

• Ability to handle multiple tasks at the same time
• Strong knowledge in continuous process improvement methodologies (Lean, Six Sigma / TOC, etc..) (desirable)
• Experience in transformation projects that involve new technologies implementation (desirable)
• Analytical skills
• Action-oriented and problem solving skills
• Team player and highly collaborative
• Untouchable integrity and ethics
• Functional and technical expertise to provide solutions
• Attention to detail and high organization, ability to work independently to meet deadlines
• Excellent follow-up skills
• Ability to work under pressure
• Appreciate the need to handle sensitive and confidential information with discretion and integrity at all times

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.

• Internal digital platforms that promote self-learning.

• Development programs according to Leadership skills.

• Specialized training according to the role.

• Learning experiences with internal and external providers.

• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.

• Financial wellness programs that will help you reach your goals in all stages of life.

• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.

• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.