Technical Business/Product Analyst

• Serve as the primary point of contact throughout the project and delivery lifecycle
• Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements
• Translate client needs into functional specifications, user stories, and acceptance criteria
• Manage client expectations by communicating scope, timelines, constraints, and trade-offs
• Collaborate with developers, architects, and QA engineers to ensure requirements are understood and feasible
• Participate in sprint planning, backlog grooming, stand‑ups, and Agile ceremonies as the client representative
• Identify scope creep, technical blockers, and dependency risks and propose solutions
• Configure E2M2M® platform modules to meet client specifications
• Develop and execute test plans, test cases, and UAT scripts
• Coordinate UAT sessions, capture feedback, and drive issue resolution
• Validate delivered functionality against documented requirements before client sign‑off
• Maintain defect logs and track issues through closure
• Coordinate release readiness, client communications, training materials, and go‑live checklists
• Support deployments and monitor post‑release stability
• Document release notes, configuration guides, and end‑user documentation
• Conduct post‑release reviews with clients and capture lessons learned
• Collaborate with offshore teams across multiple time zones using overlap windows and asynchronous workflows
• Travel 25–35% to client sites, project locations, and occasional internal team meetings

Requirements

• 5+ years of experience in a Business Analyst, Technical BA, or Product Analyst role within a SaaS, enterprise software, or technology services environment
• Proven ability to manage client relationships and translate business needs into actionable technical requirements
• Experience working within Agile/Scrum delivery frameworks
• Proficiency in writing user stories, BRDs, process flows, functional specifications, and SQL
• Understanding of API integrations and cloud‑based data structures is a plus
• Hands‑on experience with UAT coordination and test case development
• Comfortable working with APIs, data workflows, and configurable software platforms; low‑code/no‑code experience is a plus
• Strong working knowledge of Jira, Confluence, Figma, Postman, or similar
• Ability to explain technical constraints to non‑technical clients and business goals and technical requirements to developers
• Ability to accommodate morning/evening syncs with offshore teams
• Excellent communication and stakeholder management skills across technical and non‑technical audiences
• Familiarity with field operations, construction management, oil & gas, utilities, or infrastructure industries is preferred
• Experience with BI/analytics tools and dashboard configuration is preferred
• Exposure to geolocation data, mobile‑first platforms, or offline‑capable applications is preferred
• CBAP, PMI‑PBA, or Agile/Scrum certification is preferred
• Local candidates only

Core Competencies

Demonstrates expertise in managing client relationships and translating business needs into actionable technical requirements, with a strong focus on Agile methodologies and UAT coordination. Proficient in writing user stories, functional specifications, and utilizing tools like Jira and Confluence to facilitate project delivery.

Highest‑signal resume keywords

• 5+ Years Experience In Business Analyst Role
• Agile/Scrum Delivery Frameworks
• User Story Writing And Functional Specifications
• UAT Coordination And Test Case Development
• Jira And Confluence Proficiency

ATS Optimization Keywords

Hard Skills

• User Story Writing
• Functional Specifications
• SQL
• API Integrations
• Test Case Development
• UAT Coordination
• Data Workflows
• Low‑Code/No‑Code Experience
• Business Requirements Documents (BRDs)
• Process Flows

Soft Skills

• Excellent Communication Skills
• Stakeholder Management
• Client Relationship Management
• Problem‑Solving
• Collaboration

Certifications & Qualifications

• CBAP
• PMI-PBA
• Agile/Scrum Certification

Industry Keywords

• SaaS
• Enterprise Software
• Technology Services
• Field Operations
• Construction Management
• Oil & Gas
• Utilities
• Infrastructure

Tools & Technologies

• Jira
• Confluence
• Figma
• Postman
• BI Tools
• Analytics Tools