SAP IM WM Specialist

18-month project - onsite

This role is primarily responsible for ensuring stable SAP operations, supporting business users, and continuously improving warehouse and materials management processes in a high-paced operational environment.

The position works closely with local operations and North America stakeholders, key users, and global SAP teams to ensure system reliability, process efficiency, and user adoption.

Duties:

The Sr. Professional SAP Specialist supports Supply Chain and Operations through the following key pillars:

1. SAP Functional Support

- Support daily operations within SAP ECC WM and MM modules

- Analyze and resolve SAP-related issues impacting warehouse and supply chain processes

- Ensure system stability and proper usage aligned with business requirements

- Collaborate with global SAP teams for incident resolution and knowledge sharing

2. Business Process Improvement

- Analyze current processes and identify improvement opportunities

- Define and propose solutions aligned with operational needs

- Support implementation of enhancements, including testing and documentation

- Work closely with business stakeholders to align SAP functionality with operational requirements

3. Operational Support (Shopfloor & Integration)

- Support warehouse operations by ensuring proper execution of inbound, outbound, and inventory processes

- Coordinate and support resolution of issues impacting SAP-related equipment (RF devices, printers, scanners)

- Assist users with transactional processes based on proper controls and authorizations

- Ensure continuity of operations during critical production or warehouse periods

4. Project & Continuous Improvement Support

- Participate in local or global initiatives as required (testing, training, documentation)

- Support rollout readiness by preparing users and validating system functionality

- Develop and track operational KPIs to support performance monitoring and decision-making

- Provide training and continuous guidance to users, supervisors, and associates

Qualifications:

• Bachelor’s degree in engineering or related field

• Minimum 5+ years of SAP ECC experience in WM and MM modules

• Strong understanding of warehouse and materials management processes

• Experience working with SAP integration points (PP, SD, QM) is a plus

• Experience in S/4HANA EWM is desirable but not required

• Strong problem-solving and analytical skills in operational environments

• Experience supporting end users and continuous improvement initiatives

• Ability to translate business needs into effective SAP solutions

• Strong communication and interpersonal skills

• Fluent English (written and spoken)

Additional Requirements:

• Experience with Excel (Power Query, Power Pivot) is a plus

• Experience working in manufacturing or warehouse environments

• Ability to work independently and manage priorities

• Availability to support operations during critical periods as needed

Technical Skills:

• SAP ECC WM/MM core experience required

• Functional knowledge of SAP processes and integrations

• Configuration knowledge is a plus but not required

• No programming skills required

General:

• Technical and functional skills validation will be part of the hiring process

Direction of Others:

• May provide guidance and training to support staff and business users