Executive Operations Director

Responsible for leading and optimizing multi - country distribution center operations, ensuring operational excellence, service quality, productivity, safety, and financial performance across multiple facilities. This role drives strategic execution , and scalable operational processes while fostering a high-performance culture focused on customer satisfaction and operational efficiency.

Responsabilities:

• Lead end-to-end operations across multiple distribution centers, ensuring consistent execution of operational standards and KPIs.
• Develop and implement operational strategies aligned with company objectives and growth plans.
• Ensure compliance with safety regulations, labor standards, company policies, and operational procedures.
• Monitor and analyze operational metrics, identifying opportunities to improve efficiency, accuracy, and throughput.
• Build, mentor, and develop high-performing leadership teams across all assigned facilities.
• Lead workforce planning initiatives to support scalability, and business growth.
• Manage operating budgets, financial performance, and cost control initiatives.
• Oversee inventory accuracy, operational audits, and compliance with customer and company requirements.
• Support the implementation of new technologies, automation initiatives, and warehouse management systems.
• Establish a culture of accountability, operational discipline, and continuous improvement throughout the organization.
• Serve as the primary escalation point for critical operational issues and lead resolution strategies.
• Maintain strong relationships with key customers and stakeholders to ensure service excellence and long-term partnerships.

Requierements:

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field. Master’s degree preferred.
• Minimum of 10+ years of progressive operations leadership experience within distribution, warehousing, fulfillment, or supply chain environments.
• Proven experience managing multi-site operations and large operational teams.
• Strong knowledge of warehouse operations, inventory management, labor planning, and operational best practices.
• Experience implementing operational technologies and warehouse management systems (WMS).
• Advanced English communication skills, both written and verbal.