Incident Management & Data Solutions Analyst

Link-Worldwide, located in Mexico, Jalisco, is seeking an EBP Incident Management Analyst to enhance their EBP planning tool. The role involves monitoring incidents, analyzing root causes, and developing integrated solutions in a fast-paced environment.

Candidates should have a Bachelor’s or Master’s in a relevant field along with 5-7 years of experience. A strong focus on customer experience and excellent communication skills are essential. Familiarity with tools like Anaplan, ServiceNow, and JIRA is preferred.