QA Engineer

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Position summary:

As a QA Engineer, you will be responsible to assess software quality through automation and manual testing. You will be responsible for creating and sharing the best QA practices within LotusFlare. In this role, you will ensure all processes are well documented. A big part of this role is identifying where it is possible to automate tests and moving to automation in that area. We are looking for a QA engineer in Mexico with expertise and passion for the quality of products. Ultimately, you will ensure that our products, applications, and systems work correctly and gate-keep before shipping the products.

Job Responsibilities

• Review and analyze system specifications

• Work directly with appropriate stakeholders and development to understand project objectives and approaches of software development projects

• Develop effective strategies and test plans in collaboration with product managers and engineers

• Create and execute test cases throughout the development cycle

• Create reports to document testing phases and defects

• Report bugs and errors to development teams

• Help troubleshoot issues and identify root causes

• Conduct pre and post-release/post-implementation testing

• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Work collaboratively with the development team during all stages of projects to provide in-process testing results

• Develop and execute automation tests and integrate with existing CI/CD pipeline and test management tools

• Work collaboratively with the development team during all stages of projects to provide in-process testing results

• Develop and execute automation tests

Job Requirements:

• BE in Computer Science or a related technical field is preferred.

• At least 6+ years of experience in manual and automation testing.

• Automation testing experience with Appium and/or Playwright (or any other test automation tool).

• Experience with project management and test management tools (e.g. Jira, AIO, TestRail, Zephyr, Xray…).

• Experience with API testing tools such as SOAPUI, Postman (experience with automation of APIs testing is a plus).

• Experience with version control systems and CI/CD tools (Github Actions, Jenkins…).

• Familiarity with basic test case management tools and version control systems.

• Full understanding of Software Development Life Cycle (SDLC) principles.

• Solid understanding of QA processes, best practices, testing techniques, and methodologies.

• Ability to adapt to new technologies, tools, and processes.

• Previous TelCo experience preferred.

• Attention to Detail: Strong attention to detail to assist in identifying and documenting defects accurately.

• Communication Skills: Effective written and verbal communication skills to collaborate with team members, developers, and stakeholders.

• Fluent in English, both written and spoken.

Benefits we have for you:
- Competitive salary package
- Paid lunch (In the office)
- Private healthcare
- Yearly bonus
- Training and workshops
- Truly flexible working hours
- Top-of-the-class engineers to learn from and work with

About us:
At LotusFlare, we attract and keep amazing people by offering two key things:
- Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
- Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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