Technical Product Engineer (Hyperscale Platforms)

Project located in GDL, Mexico

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 26 countries, Jabil delivers innovative, integrated and tailored solutions to customers across a broad range of industries and end‑markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

Job Summary

Jabil is seeking a Product Engineer who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by applying unique and innovative approaches to developing end‑customer product solutions. You will be responsible for managing the technical direction of Advanced Compute Platform NPI and manufacturing programs through the lens of the customer, factory, and business leadership. You will also partner and collaborate with customers, strategic suppliers, internal engineering, program management, manufacturing, test and quality teams to ensure your products meet the rigorous standards and performance expectations of Jabil’s world‑class manufacturing environments.

Leadership Responsibilities

• Responsible for product introductions and manufacturing performance for new and sustaining AI/ML and GPGPU and hardware‑accelerator‑based server and storage platforms.
• Strong ability to organize teams and drive the solution for multiple, complex problems cross‑functionally and within various technical areas (hardware, software, firmware, performance, interoperability, etc.).
• Extremely detail‑oriented while able to communicate complex issues in simple, actionable terms at all levels.
• Strong balance of technical skills, experience‑based judgment and business acumen in all execution and decision‑making activities.
• Ability to develop, grow and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers and external partners.
• Provide thought leadership and direct engineering support for your assigned manufacturing site in product, test infrastructure, component and supplier expertise.
• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared and implemented throughout the organization.

Functional Responsibilities

• Guide the customer and Jabil operational teams toward successful resolution of complex and/or systemic product, process and material issues through rigorous analytical methods.
• Partner with site operations and test leadership to drive root‑cause investigations leading to clear actions and improvements in FPY, test throughput and repair yield.
• Primary technical interface for customer product introductions and manufacturing performance from a server and storage subject‑matter‑expertise perspective.
• Directly contribute to the knowledge base used for accurate debugging, train appropriate test/debug leads, and respond to feedback in a timely manner to support daily operational objectives.

Knowledge Requirements

• Experience with server, storage, networking and GPGPU and PCIe‑based accelerator architectures.
• Systems management experience with server products, including embedded remote management standards, interfaces and applications.
• Working knowledge of OS, driver, firmware and hardware architecture, device interactions.
• Ability to leverage SW/HW expertise to determine root cause that leads to optimized solutions.
• Expertise with Linux operating systems, related applications and script development.

Education and Experience Requirements

• BS degree in Electrical/Computer Engineering, Computer Science or related field. MS preferred.
• 3+ years experience in a hardware product development environment with enterprise server, storage or networking products.
• Experience working in multi‑site and multi‑cultural environments.
• Proven ability to work within a fast‑paced and highly ambiguous business environment.
• Domestic and/or international travel, up to 10%, may be required.