Time-Critical Transport Logistics Coordinator - CDMX

Time-Critical Transport Logistics Coordinator – CDMX

Opportunity Details

Full Time – Time-Critical Transport Logistics Coordinator – CDMX

Purpose of the Role

To maximize business opportunities by offering tailor-made solutions to meet clients’ requests within budgetary and operational restrictions, whilst making a suitable profit for the Company. To build strong, productive relationships with clients to ensure that the needs of the client and business are met.

Responsibilities of the Role

• Handle customers’ requests via telephone calls or emails for OBC services, follow up, and work towards job confirmation.
• Monitor and track ongoing shipments and maintain constant communication with the responsible courier and/or customers.
• Liaise and give clear, detailed instructions and information to Couriers on their assignments.
• Supply Couriers with all mandatory official documentation for the local Customs and Immigration Office and arrange their travel itineraries.
• Prepare and compile files for all jobs and ensure all relevant documents are in place for future reference and invoice purposes.
• Be willing to make business/duty trips abroad at short notice and, if necessary, perform courier duties, including pickup and delivery.
• Be willing and able to work in shifts, which may include irregular hours.
• Be aware of and comply with the Company’s policies.

Qualifications

• Experience as an OBC Broker highly preferred.
• Experience arranging hand‑carry shipments, OBC/on board courier shipments.
• Experience within Airfreight or Logistics Companies, Airlines or the Travel Industry.
• Knowledge of basic airline reservation systems such as Amadeus is an advantage.
• Valid driver’s licence would be an advantage.

What We Offer

• Opportunity to join a global company and be part of a diverse international team.
• Professional development and career opportunities.
• Unlimited access to thousands of courses on the LinkedIn Learning platform.

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.