Administrative Assistant

Dematic is looking for an organized, proactive, and detail-oriented Administrative Assistant to provide administrative and operational support to the Sales, Execution, and Plant teams. This role will help ensure clear communication, timely follow-up, and proper coordination of commercial, procurement, and operational activities. The ideal candidate is comfortable working with multiple stakeholders, managing priorities, and bringing structure to day-to-day processes.

Benefits

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Key Responsibilities

• Provide administrative and operational support to the Sales and commercial teams.
• Track requests, action items, deadlines, and follow‑ups across Sales, Execution, and Plant teams.
• Coordinate communication between the Sales office and the Monterrey plant.
• Organize meetings, internal activities, documentation, and customer‑related support activities.
• Maintain accurate records, reports, and basic CRM updates.
• Support the organization and tracking of commercial opportunities and internal requests.
• Assist with the creation and follow‑up of purchase orders.
• Coordinate with suppliers, plant personnel, and internal teams regarding materials, services, and order status.
• Follow up on pending items and escalated delays or issues when necessary.
• Ensure documentation is organized, updated, and easily accessible.
• Support process improvements and help maintain structure in daily operations.
• Assist with special projects and other administrative activities as assigned.

Qualifications & Skills

• Bachelor's degree in Business Administration, Management, Supply Chain, or a related field.
• 0–3 years of experience in administrative support, sales support, operations, procurement, supply chain, or a related area.
• Advanced English proficiency, both written and spoken.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Experience using CRM, ERP, or procurement systems is preferred.
• Strong organizational and time‑management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and data accuracy.
• Proactive follow‑up and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong sense of responsibility and willingness to learn.
• Team‑oriented mindset and ability to work with multiple stakeholders.
• Nice to Have Experience supporting Sales or Operations teams.
• Experience with purchase orders, procurement, or supplier coordination.
• Experience in an industrial, manufacturing, logistics, or technology environment.
• Familiarity with SAP, Salesforce, or other ERP/CRM platforms.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future‑ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state‑of‑the‑art automation technology and AI‑supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.