Senior Distribution Manager, Last Mile Operations (Cuauhtémoc) (Chihuahua)

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• 7+ years of general experience.
• Fluent in English and Spanish, both written and verbal.
• 5+ years of employee and performance management experience.
• Solid understanding/background from Last mile operations is Highly Appreciated.
• Solid experience using and implementing Lean Manufacturing tools.
• MBA or related.
• Previous experience leading programs or projects End to End.

Job Location

Amazon Mexico

Key Job Responsibilities

• Responsible for key metrics including but not limited to Safety Metrics, On-The-Road Metrics, Under the Roof Metrics, and Cost Metrics including lead Savings projects.
• Responsible for goals in an area where the strategy may not yet be defined.
• This manager establishes workflows, SLAs, and operational excellence mechanisms at the site.
• Develop detailed plans for improvement in CXQ performance metrics: Safety, Driver, Productivity, Quality, Delivery, Cost and develop detailed plans for improvement in the metrics basis the operating vision and current performance standards with ACES and DSP.
• Participate in all leadership routines including DBR, WBR, MBR.
• Lead the implementation of new processes and improvements (including benchmarking process standards).
• Weekly operational planning including manager's roster, labor model, volume delivery, IT and non IT 4M, preventive maintenance and breakdown review.
• Associate Connect: Connect 1:1 with few AA's daily and address AA barriers.
• Coordinate with support functions for all change management/site improvement initiatives.

A Day in the Life

You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety, and productivity. You’ll be a source of accountability and a business-wide champion of best practice.

Job Specifics

This work requires a versatile schedule/shift/work area, including weekends, nights, and/or holidays.