AI Solutions Engineer (Supply Chain AI & Automation) (Tijuana)

Descripción y detalle de las actividades

Key Responsibilities (Written as measurable delivery):

1. Discovery & Value Definition
   • Facilitate workshops with Operations, Planning, Logistics, Finance, and IT to map processes and identify automation opportunities.
   • Convert ambiguous pain points into concrete artifacts: problem statements, SIPOC, requirements, risk assumptions, data readiness assessment.
   • Define measurable success metrics (baseline vs target).
2. Roadmap & Business Case Ownership
   • Build and maintain a 1–3 year roadmap of AI initiatives with sequencing, dependencies, and resourcing needs.
   • Create business cases using financial justification (ROI, payback, sensitivity ranges) and operational baselines.
3. Build & Deploy AI Solutions (Hands‑On)
   • Develop production‑grade AI solutions and agents using modern AI technologies, including LLM APIs where appropriate.
   • Implement evaluation and monitoring to ensure accuracy, stability, and safety in real workflows.
   • Deploy solutions in a way that is supportable, auditable, and measurable.
4. Technology Stewardship & Enablement
   • Define best practices for prompt design, agent tools, safe data usage, and responsible AI patterns.
   • Document solutions (runbooks, user guides, change logs) and train business users to adopt and maintain solutions.
5. KPI Tracking & Continuous Improvement
   • Measure savings and performance: time saved, error reduction, throughput impact, service improvements.
   • Iterate based on telemetry, user feedback, and operational changes.

Experiencia y requisitos (required qualifications)

• 5–10 years in engineering, analytics, supply chain tech, automation, or related roles with demonstrated delivery of systems/solutions.
• Experience implementing AI solutions in business environments (GenAI/LLMs, predictive analytics, optimization, automation).
• Hands‑on engineering: Ability to build and integrate working solutions (not only manage vendors or create slides).
• Experience with APIs, data extraction/processing, structured data formats (CSV/JSON), and connecting to business systems.
• Business + technical communication: Ability to present solutions to executives and frontline users with clarity and credibility.
• Languages: Fully bilingual Spanish–English.
• Travel: Ability to travel in U.S. and Canada.

Preferred Qualifications (Nice‑to‑have)

• Experience with AI agent frameworks (e.g., orchestration frameworks), RAG concepts, or vector search patterns.
• Experience with cloud AI services and operational best practices.
• Supply chain domain expertise (WMS/ERP/TMS, distribution/warehousing, planning, transportation).
• Project management and continuous improvement methods (value stream mapping, Lean, etc.).

Beneficios

• Beneficios de acuerdo a la Ley Federal del Trabajo.
• Seguro de vida.
• Comedor.
• Fondo de ahorro.
• Transporte.
• Uniforme.
• Protección de gastos médicos.
• Utilidades garantizadas.
• Servicios médicos en planta.
• Seguro dental.

Detalles del puesto

Vacantes: 1.
Área: Informática/Sistemas/TI/Programación/Software.
Contrato: Permanente.
Modalidad: Presencial.
Turno: Diurno, Matutino.
Horario: Lunes a viernes, jornada completa.

Estudios: Carrera con título profesional.
Inglés hablado y escrito: Avanzado.

Disponibilidad para viajar: Sí.