Export Controller (Santiago de Querétaro)

Responsibilities

• Carry out logistics activities at project sites with the goal of increasing customer satisfaction and ensuring effective and accurate logistics through precise and timely coordination of materials handling.
• Create and execute Export and Import documentation process
• Maintains effective communication with order managers to determine shipping plan schedule.
• Drive & Implement export process improvements.
• Optimize outbound transport operations together with transportation specialists from SCM team.
• Coordinates, communicates and maintains all dates and information from project site to ensure an accurate, on schedule and economical processing and optimized supply regarding customer needs.
• Ensures information regarding disposition of goods during transport and permanently update of these information to create options for alternative actions by information of all involved parties in a timely manner.
• Creates deficiency and status reports on the availability of materials and products based on the needs of the customer's supply concept in order to provide a secure database and information.
• Acts as the interface to involved external logistics providers on project site and coordinate their activities, ensuring cost efficient and seamless operations.
• Initiates and coordinates the transit of units for the timely arrival of materials through correct, cost-effective, and fluid logistics.
• Supports the Project Logistics Manager with the development, calculation and implementation of logistics contingency measures during short-term variances from the planned supply concept to ensure an optimized supply related to the current conditions.
• Prepare, review, and submit all necessary documents for import and export (commercial invoices, packing lists, certificates of origin, BL/AWB, etc.).
• Ensure that documentation complies with customs regulations of both origin and destination.
• Organize and coordinate international transportation of goods (sea, air, land) with freight forwarders, cargo agents, and carriers.
• Negotiate rates and terms with logistics service providers.
• Track shipments to ensure on-time deliveries and resolve incidents.
• Stay updated on international laws, regulations, and trade agreements (tariffs, taxes, restrictions, licenses, certifications).
• Ensure compliance with customs, tax, and foreign trade regulations in all processes.
• Manage import/export licenses and special permits.
• Determine the correct tariff classification of products (HS code) to calculate duties and taxes.
• Ensure correct valuation of goods for customs purposes.
• Resolve issues related to customs, shipping delays, damaged goods, documentation discrepancies, etc.
• Proactively communicate with internal and external clients regarding shipment status and potential problems.
• Identify opportunities to improve efficiency and reduce costs in import/export operations.
• Implement best practices in the international supply chain.
• Maintain fluid communication with customs, customs brokers, carriers, suppliers, and clients.
• Collaborate with other internal departments (sales, purchasing, finance, warehouse) to ensure coordination.
• Maintain accurate and organized records of all foreign trade operations for future audits.

Qualifications

• Degree in International Trade, International Business, Logistics, Customs, Business Administration, or a related field.
• Specialization in Foreign Trade, Customs, or Logistics, desirable.
• Minimum of 3-5 years of experience in similar roles within foreign trade, logistics, or customs departments.
• Demonstrable experience in managing import and export processes.
• Familiarity with quality management systems (ISO, CTPAT/OEA).
• Proficiency in customs