Mental Health Coach (US) / Profesional de Salud Mental (MX)

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Mental Health Coach (US)/ Profesional de Salud Mental (MX)

Mexico (Remote)

Join MiSalud Health: Where Passion Meets Purpose

Do you believe everyone deserves access to quality healthcare, regardless of language, income, or location? Are you driven to make a real difference in the lives of underserved communities? If so, MiSalud Health might be the perfect place for you! We’re a rapidly growing digital health company on a mission to make health services more affordable and accessible in both English and Spanish. Through our innovative technology and passionate team of bilingual professionals, we’re breaking down barriers and providing culturally competent care that empowers individuals and families.

At MiSalud Health, we’re guided by our core values:

• Healthcare is an Inalienable Right: We fight for health equity and strive to eliminate disparities in access to care.
• Human-Centered Innovation: We blend cutting-edge technology with compassionate human interaction to create a seamless and empowering patient experience.
• Move Fast, Provide More and Better Care: We embrace agility and innovation to deliver impactful solutions while upholding the highest ethical standards.
• We Invest in Potential: We foster a culture of growth and development, supporting our employees and the communities we serve in reaching their full potential.

About the Role

MiSalud Health is seeking a Mental Health Coach to join our innovative, multidisciplinary behavioral health team. This is a unique opportunity to contribute to a collaborative environment focused on improving patient well-being through accessible and comprehensive care. You will work alongside medical doctors, community health workers, and other allied health professionals to provide vital mental health support within a virtual care model.

Qualifications:

• Valid professional license as a Psychologist or Counselor in Latin America. (BA level in Psychology minimum requirement)
• Experience in general mental health consultation, with a strong understanding of the intricate relationship between physical and mental health.
• Excellent patient service and follow-up skills, with a commitment to providing comprehensive mental health guidance and support.
• Ability to offer fully bilingual consultations in English and Spanish in a virtual format. Clinical and conversational proficiency in both languages is required.
• Experience utilizing digital health platforms for patient care.
• Proactive and communicative team approach. Bring a problem-solving attitude to a remote work environment to make improvements and new ways of work to improve the health of the populations we serve.
• Experience in one or more evidence based clinical approaches (e.g Motivational Interviewing, Solution Focused Therapy, Cognitive Behavioral Therapy)
• Experience working on a multidisciplinary team or within an integrative behavioral health model (nice to have).
• Experience creating clinical programs and content related to mental health and well-being (nice to have).

Responsibilities:

• Conduct brief mental health symptom screening to identify mental health concerns that may present as physical symptoms
• Utilize evidence-based techniques to provide education and engagement on a variety of topics impacting mental health, mental well-being, and physical health, tailored to individual patient needs and cultural contexts.
• Utilize evidence based techniques to educate and engage patients in lifestyle changes for measurable health outcomes.
• Identify mental health risk factors and assess the need for more comprehensive support and making appropriate referrals when necessary.
• Provide trauma-informed care, ensuring a safe and supportive environment for all patients.
• Offer general mental health consultations through our digital platform to patients in the U.S. and Mexico.
• Create and/or follow up on electronic medical records, adhering to regulations in different U.S. states.
• Conduct outreach via phone and SMS with patients proactively to ensure engagement or re-engagement in programs
• Collaborate closely with a multidisciplinary and cross functional team, to promote the best possible patient experience with MiSalud.
• Continuously learn about the U.S. healthcare system and comply with relevant regulations in your work with patients.
• Stay up-to-date on training for our technology and evolving mental health programs/protocols/clinical resources within our dynamic startup environment
• Must maintain average patient satisfaction ratings in line with MiSalud clinical team averages at 95%+ by delivering patient care with exemplary bedside manner and a focus on high-quality, outcome-driven care.

What do we offer?

• Work from home, anywhere in Latin America within the US timezone
• Competitive salary
• Flexible schedule options
• An environment where you will be encouraged to share your ideas, put them in action, and feel empowered to make change
• Continuous training and workshops on topics of interest such as Lifestyle medicine, mental health, new trends, and support programs.