Programs & Operations Manager (paystand.org) (Guadalajara)

About the Role

We are looking for a Programs & Operations Manager to own the execution engine of the foundation. This is a high-ownership, high-trust role for a semi-senior operator who can hold nonprofit governance, mission‑driven programs, financial discipline, and Bitcoin ecosystem fluency all at once. You will not be handed a playbook. You will write it.

Key Responsibilities

• Program Leadership & Impact
  • Own the full program lifecycle, from grant disbursements and partner communications to impact reporting and grantee accountability.
  • Manage relationships with NGO partners, grantees, and field teams across Latin America, Africa, Asia, and beyond.
  • Define KPIs and track measurable impact across all active programs: Grants, Women in Bitcoin, Circular Economies, Internship, NGO Technical Support.
  • Identify program improvements, scaling opportunities, and new funding angles based on field data and partner feedback.
  • Drive the development of the annual impact report and board‑facing program summaries.
  • Represent the foundation at key external engagements, conferences, and partner meetings.
• Finance & Budget Stewardship
  • Own and manage the foundation's program budgets end‑to‑end, aligned with board‑approved ceilings and strategic priorities.
  • Monitor spending; flag variances, risks, and reallocation opportunities proactively.
  • Partner with the CPA and ED to prepare accurate, transparent financial reports for the board monthly and quarterly.
  • Oversee contract lifecycle management of grant agreements, MOUs, vendor contracts ensuring compliance and timely execution.
  • Support annual budget planning and multi‑year grant modeling.
• Operations & Governance
  • Design, implement, and improve the AI, operational systems and workflows that enable the foundation to scale.
  • Ensure strong nonprofit governance, IRS compliance readiness, and documented internal controls.
  • Support board meeting preparation materials, reporting packets, action trackers, and follow‑through.
  • Oversee the full grant administration cycle: application review, approval, disbursement, compliance check‑ins, and close‑out.
• Marketing & Communications
  • Partner with the Marketing team and support the foundation's marketing strategy, ensuring our story and impact narrative are consistent, mission‑aligned, and compelling.
  • Lead production of external communications: donor updates, partner newsletters, social content, and the annual impact report.
  • Work with the ED to position the foundation credibly in the Bitcoin and global development ecosystems.
  • Identify storytelling opportunities that amplify our work with grantees and the communities we serve.
• Bitcoin Ecosystem
  • Maintain working fluency in Bitcoin ecosystems.
  • Connect the foundation's programs to the broader Bitcoin and circular economy ecosystems.
  • Represent the foundation at Bitcoin‑aligned events relevant to our mission.
• Board & Stakeholder Support
  • Act as the primary operational interface between programs, finance, partners, and the Executive Director.
  • Deliver clear, data‑driven reporting to the ED and board on program performance, budget status, and risks.
  • Prepare and own board meeting materials — financial summaries, program updates, governance action items.

Requirements

• 5–8 years of experience in program management, nonprofit operations, or a related field with demonstrated budget and people ownership.
• Genuine fluency in the Bitcoin ecosystem — you understand circular economies, Lightning Network, and why financial inclusion through Bitcoin is different from traditional aid.
• Experience managing budgets, grant cycles, and compliance in a nonprofit or philanthropic context.
• People leadership experience — you have managed direct reports and can hold accountability with empathy.
• Strong written and verbal communication; demonstrated ability to write board‑facing and donor‑facing materials.
• Comfort with financial reporting and translating numbers into clear narratives.

Preferred

• Spanish language skills — significant plus given our LATAM program depth.
• Background in Bitcoin circular economy programs.
• Familiarity with 501(c)(3) governance, IRS compliance, and nonprofit financial reporting.
• Experience supporting board governance or serving in a chief of staff equivalent capacity.
• Experience working in or alongside Latin America.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem‑solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Most of our roles are onsite. Positions that are eligible for remote or hybrid work arrangements will be clearly indicated in the job posting. For roles based in Mexico, only resumes submitted in English will be considered.