Desktop Support Associate-Helpdesk
NTT DATA Services
Req ID: 378745
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
All candidates are required to be full time. Interest in working on Daytime support including weekends and holidays. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.
Fully remote.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
• General L1 technical support for hardware and MS Office packages
• Answer technical support calls, resolving and escalating to other support groups
• Provide support based on email and self service requests.
• Document troubleshooting steps and detailed description of the customer incidents and requests
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
Minimum of 1 year of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience
Minimum of 1 year of technical troubleshooting experience
Travel: No Travel required
Nice to Have; (But not a must)
Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong active listening capabilities to fully understand caller’s needs / requests
Exceptional ability to work optimally in a fast-paced environment
#LI-LATAM
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 %of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email Ver el correo electrónico en careers-inc.nttdata.com for assistance
- ...now. We are seeking a Patient Portal and Technical Support Service Desk Associate to join our healthcare team. This role involves providing... ...front-line technical support for all patients and users. The helpdesk is here to serve and support our customers when they need...SugeridoContratistaTurno de mañanaTurno de nocheHorario flexibleTrabajo por turnos
- ...be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Senior Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). In these roles, you will be responsible for:...SugeridoTrabajar en la oficinaRemotoTrabajo híbridoTrabajo por turnos
- ...clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include... ...Qualifications: ~ Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical...SugeridoContratistaTurno de mañanaTurno de nocheHorario flexibleTrabajo por turnos
- ...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services currently seeks a “Helpdesk...SugeridoTrabajar en la oficinaTrabajo híbrido
- ...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services currently seeks a “Helpdesk...SugeridoTrabajar en la oficinaTrabajo híbrido
- ...thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT... ...Opportunity to grow in the company Activities • General L1 support for hardware and MS Office packages • Advance technical...Tiempo parcialTrabajar en la oficinaRemotoTrabajo híbrido
$25,000 - $28,000
...preparation, and advisory services for CPA firms across North America, we are seeking a detail-oriented and motivated Senior Associate - US Taxation to support U.S. CPA firms with tax preparation, tax compliance, and client engagement activities. This position is ideal for...Tiempo completoIntugo
Guadalajara, Jal.12 días atrás- ...international companies by providing administrative and operational support that helps them grow while creating quality employment opportunities in our community. We are currently seeking a Senior Associate - US Taxation to support U.S. CPA firms with tax preparation and...Tiempo completo
Intugo
Guadalajara, Jal.2 días atrás - Customer Support Associate I page is loaded## Customer Support Associate Ilocations: Tlaquepaque, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R244259# **Position:**Customer Support Associate I# **Job Description:**At Arrow, we're currently looking...Por horaTiempo completoContratoTrabajar en la oficinaTrabajo híbrido
Arrow Electronics
Tlaquepaque, Jal.4 días atrás $25,000 - $28,000
...financial outsourcing services for CPA firms and U.S.-based clients. We are currently seeking a detail-oriented Senior Associate Bookkeeper with experience supporting U.S. accounting operations and a strong understanding of financial processes under U.S. GAAP standards. This...Tiempo completoInicio inmediatoIntugo
Guadalajara, Jal.9 días atrás- ...Backup, Azure Site Recovery, and Azure Monitor/Log Analytics. ~ Support Azure PaaS components that underpin server workloads (e.g.,... ...security vulnerabilities for Windows/Linux servers and associated infrastructure in collaboration with Security and site teams....Tiempo completoTrabajo híbrido
Nagarro
Guadalajara, Jal.Hace un mes - ...knowledge graph analytics, patient safety systems, deep learning led drug discovery, software as a medical device system. As an Associate Principal AI Engineer you have the software engineering mindset towards automation and agility while being able to question and...Trabajar en la oficina3 días a la semanaZapopan, Jal.9 días atr ás
- If you're looking for a way to get into the world of the internet, online advertising may be just the thing for you! Learn an in-demand skill directly from agency founders who are industry veterans, have a proven track record of success, and deeply care. Our Mission...Tiempo completoTrabajar en la oficina
$10,000 - $11,000
Dollarcity sigue rompiendo esquemas en el mundo del retail Con nuestro innovador modelo de negocio hemos logrado abrir mas de 700 tiendas en 5 paises de la region agregandole valor a nuestros clientes y acercandonos cada vez mas a nuestra vision de llegar a toda Latinoamerica...ContratoTurno rotativo
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Desktop Support Associate-Helpdesk. ¡Sea el primero en aplicar!
- asociado Guadalajara, Jal.
- asociado de tienda Guadalajara, Jal.
- apoyo paris Guadalajara, Jal.
- apoyo transporte Guadalajara, Jal.
- apoyo economico Guadalajara, Jal.
- soporte mantenimiento Guadalajara, Jal.
- apoyo de oficina medio tiempo Guadalajara, Jal.
- soporte operativo Guadalajara, Jal.
- auxiliar de soporte Guadalajara, Jal.
- apoyo oficina Guadalajara, Jal.