Global Technical Support Manager: Lead 24/7 Customer Care Team
Gigamon
Gigamon is seeking a Technical Support Manager to oversee a dedicated team in providing post-sales support. This role is located in Mexico City and entails enhancing customer satisfaction while fostering team engagement.
Your responsibilities include managing 24/7 teams and developing operational metrics. The ideal candidate has over 8 years of relevant experience, including team management in a technical support role and a degree in Computer Science or Engineering.
Gigamon is committed to diversity and inclusion in the workplace.
#J-18808-LjbffrVacante publicada el 4 días atrás
Empleos similares que podrían interesarleBasado en la vacante Global Technical Support Manager: Lead 24/7 Customer Care Team en Ciudad de México
- ...At Gigamon, we are seeking a Customer Support Manager to oversee support teams in Mexico, providing 24/7 assistance to our valued customers... ...support, preferably in a technical environment, along with... ...management skills. A strong leader with a commitment to operational...Global
Link-Worldwide
Ciudad de México1 día atrás - ...Global Excel Management Inc. in Ciudad de México is seeking a motivated Team Leader for off hours operations. The role involves leading a high-performing team in a fast-paced Contact Center, ensuring... ...adaptability, and a passion for customer service. #J-18808-Ljbffr...Global
Global Excel Management Inc.
Ciudad de México4 días atrás - Revolut Ltd is seeking an experienced Customer Support Team Lead in Mexico City. You will manage a team of 5–10, ensuring exceptional service delivery while innovating processes for operational excellence. Ideal candidates have 1+ years of team management experience, fluent...GlobalHorario flexible
Revolut Ltd
Ciudad de México1 día atrás - ...Link-Worldwide is seeking a US & CA FP&A Team Leader in Mexico City to oversee financial... ...and analysis. The ideal candidate will manage a team, ensuring accuracy in financial reports... ...processes, offering strategic support, and fostering a collaborative team culture...Global
Link-Worldwide
Ciudad de México3 días atrás - ...Deliverect in Mexico City is looking for a Customer Experience Team Lead to enhance customer support operations. In this hybrid role, you will lead a team, ensuring optimal workflow and collaboration with various departments. As a part of a fast-scaling SaaS unicorn...GlobalTrabajo híbrido
Medium
Ciudad de México6 horas atrás - ...Link-Worldwide is seeking a Customer Success - Team Manager to support growth by enhancing Customer Success Management capabilities globally. You will mentor regional teams, analyze performance... ...Success management and experience in leading teams. This role is pivotal in...Global
Link-Worldwide
Ciudad de México22 horas atrás - ...Deliverect is seeking a Customer Experience Team Lead in Mexico City. This... ...guiding a team of support agents, ensuring... ...service through effective management and problem... ...have experience in technical support, knowledge of... ...significant impact on our global user experience....GlobalTrabajo híbrido
Deliverect
Ciudad de México1 día atrás - IQVIA LLC is seeking a Senior Data Team Lead in Mexico City who will manage the end-to-end delivery of data management... ...expertise in managing large-scale global trials. Responsibilities include leading projects, negotiating with customers, and mentoring junior staff....Global
IQVIA LLC
Ciudad de México1 día atrás - ...Link-Worldwide is seeking a Senior Legal Counsel in Mexico to lead the Global Service Center Legal team. The role involves managing daily operations, providing legal advice, and ensuring compliance with both US and Mexican law. You will be responsible for training team...Global
Link-Worldwide
Azcapotzalco, Ciudad de México1 día atrás - ...Performance Team Lead – Inland / Landside... ...our customers’ supply chains... ...mission: supporting our employees... ...can better support our customers... ...accountability, and care for our... .... Globally recognized talent... ...tools, and global standards.... ...Develop and manage a high‑performing...GlobalTiempo completo
Damco Spain SL
Ciudad de México1 día atrás - ...Binance is a leading global blockchain ecosystem behind the world’... ...looking for an experienced Team Lead to oversee our High Risk Client... ...for the review and management of high-risk individual and... ...individual and retail clients Manage high risk customer escalations from the first...GlobalDesde casa
Binance
Ciudad de México1 día atrás - A global insurance provider is seeking an experienced Guidewire Lead to oversee the implementation of Guidewire InsuranceSuite... ...Guidewire Lead will mentor teams, provide technical direction, and ensure high... ...compensation and a supportive team await. #J-18808-Ljbffr...Global
Zurich 56 Company Ltd
Ciudad de México4 días atrás - DiDi Global is seeking a KYC Manager in Mexico City to lead a dynamic team specializing in the Know Your Customer (KYC) screening process. This role requires extensive management experience, with at least 5 years managing teams of 40+ professionals. The ideal candidate...Global
DiDi Global
Ciudad de México4 días atrás - ...Apollo.io is the leading go-to-market... ...for revenue teams, trusted by... ...of users globally, from rapidly... ...prospects into customers. Apollo raised... ...members. As a Customer Support Team Lead , you will... ...Effectively manages disputes,... ...both local and global teams to align...GlobalTrabajar en la oficinaRemotoTrabajo híbrido
Apollo.io
Ciudad de México2 días atrás - ...connect with customers in a... ...evolving global market.... ...Focus The Customer Experience team at Deliverect... ...the‑clock support, ensuring... ...with our leading technology... ...Experience Team Lead in the CX... ...technical assistance... ...& Talent Management (~30%): Manage, coach, and...GlobalTiempo completoTrabajar en la oficinaTrabajo híbridoHorario flexible
Deliverect
Ciudad de México1 día atrás - ...Group in Mexico City is looking for a Customer Experience Team Lead to champion a customer-first culture and manage a high-performing support team. This full-time, hybrid role offers... ...with stakeholders to provide outstanding technical assistance to clients. Candidates must...GlobalTiempo completoTrabajo híbridoHorario flexible
Deliverect Group
Ciudad de México6 horas atrás - ...Oréal, our IT teams design and... ...can be found leading teams towards... ...join our dynamic team! To stimulate... ...Responsibilities: Team lead role managing technical team for... ..., and support. Building relationships... ...Security and global teams through... ...ability to manage projects and...Global
L'oreal Usa
Ciudad de México4 días atrás $60,000 - $90,000 por año
...Link-Worldwide in Mexico City is seeking a seasoned finance leader to provide strategic financial direction and oversee a hybrid team in Uganda and Mexico. The candidate will manage financial operations, ensuring compliance and timely reporting. A Master's degree in...GlobalDesde casaTrabajo híbridoLink-Worldwide
Ciudad de México1 día atrás- ...About the role Our Customer Support team is the first point of... ...Customer Support Team Lead who understands what it... ...What you’ll be doing Managing a team of 5–10 FTEs... ...well under pressure, manage multiple projects at once... ...Building a global financial super app isn...GlobalDesde casa
Revolut Ltd
Ciudad de México1 día atrás - ...Global (English) MONITORING TEAM LEAD (AVANGRID GOPTS) Job Description MONITORING... ...Degree (high) in a technical subject (e.g.... ...decision‑making management tasks within its technological... ...a.m. to 6:00 p.m., managed globally by team... ...they stay out of support. Monitoring...GlobalDe duración determinadaContratoRemoto
Inetum
Ciudad de México6 horas atrás - A global risk consultancy is seeking a Research Manager in Mexico City responsible for managing a team to produce analytical reports. This role includes engaging with clients, ensuring... ...a competitive benefits package and supports a hybrid working model. #J-18808-Ljbffr...GlobalTrabajo híbrido
Control Risks
Ciudad de México1 día atrás - ...looking for a manager to join our Mexico team. As a manager... ...in the Global Technical Support organization, who... ...engaged in helping customers and partners with... ...and general customer service skills.... ...engineers from leading virtualization,... ...being able to lead a team in resolving...GlobalTrabajar en la oficinaRemotoTrabajo híbrido3 días a la semana
Nutanix
Ciudad de México3 días atrás - ...Mexico City is seeking an ES People Services Team Lead to lead a diverse team in providing exceptional employee support. This role involves training the team and enhancing... ...will have over 3 years of experience in HR or customer service and at least a year in a supervisory...Global
Link-Worldwide
Ciudad de México1 día atrás - A global logistics provider in Ciudad de México seeks a Team Leader to oversee the Multi-carrier Landside Operations team. The role requires strong leadership... ...should have a proven track record in cost management, customer experience, and demonstrate an agile mindset....Global
Damco Spain SL
Ciudad de México1 día atrás - ...Binance is seeking an experienced Team Lead to oversee its High Risk Client & EDD team in Mexico, responsible for managing high-risk individual and retail client cases. Ideal... ...for career growth within a diverse and user-centric global organization. #J-18808-Ljbffr...GlobalDesde casa
Link-Worldwide
Valle de Chalco Solidaridad, Méx.1 día atrás - ...Link-Worldwide is looking for a Team Lead in Valle de Chalco Solidaridad to supervise indirect tax compliance in Mexico. The ideal candidate will analyze financial data, ensure tax obligations are met, and prepare comprehensive reports for stakeholders. Applicants should...Global
Link-Worldwide
Valle de Chalco Solidaridad, Méx.3 días atrás - ...located in Mexico, is seeking a senior program leader for their Customer Care Shared Services team. This role involves overseeing the transition of... ...and BPO environments. In this position, you’ll lead transitions, manage performance, and ensure compliance and operational...Global
Link-Worldwide
Valle de Chalco Solidaridad, Méx.1 día atrás - A global logistics company in Mexico is seeking a highly skilled Advisor to support the Cash Accounting Manager Controller. This role includes supervising the accounting team, ensuring accurate financial reporting, and driving process improvements. Candidates should have...Global
FedEx Group
Ciudad de México4 días atrás - ...Link-Worldwide is seeking a Customer Care Supervisor in Mexico City to lead a team of Customer Care Professionals (CCPs). This role emphasizes operational excellence... ...and customer satisfaction through effective team management and strategic initiatives. The ideal candidate...
Link-Worldwide
Ciudad de México1 día atrás - ...Link-Worldwide is seeking a leader for their Administrative Operations to oversee a team of Managers and Executive Assistants in Mexico... ...staff and collaborate with global leaders to enhance administrative... ...experience in administrative support, excellent management skills,...GlobalTiempo completoTrabajo híbrido
Link-Worldwide
Guerrero, Cuauhtémoc, D.F.22 horas atrás
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Global Technical Support Manager: Lead 24/7 Customer Care Team. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- lider de call center Ciudad de México
- led Ciudad de México
- jefe de equipo de ventas Ciudad de México
- supervisor de equipo Ciudad de México
- lider operaciones Ciudad de México
- jefe de equipo Ciudad de México
- lider oxxo Ciudad de México
- lider de marketing Ciudad de México
- lider tiendas oxxo Ciudad de México
- líder de almacén Ciudad de México